Liza Khudikovska
Chicago,IL
Summary
Hardworking, responsible, purposeful, punctual and creative job seeker. Ready to help the team achieve the company's goals.
Overview
5
5
years of professional experience
Work History
Merchant Service Specialist
Monitory.shop
05.2023 - 01.2024
- Developed and maintained positive relationships with vendors, resulting in better pricing and terms.
- Ensuring friendly customer service (incoming calls) and building long-term relationships with customers
- Contacting payment card merchants, i.e. our customers, by phone and email. Answering ongoing questions about our products. Implementing changes to our systems
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Strengthened communication skills through regular interactions with others.
- Processed customer service orders promptly to increase customer satisfaction.
Shop Assistant
Hebe
05.2020 - 09.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Contributed to successful sales events by actively promoting special offers or discounts available during specific timeframes.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Efficiently restocked shelves during peak hours to keep popular items readily available for purchase.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Worked with loss prevention in monitoring shopper behavior.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- - Coordination of employees:
- process training;
- informing about changes in workflow;
- counting employees' working hours.
- picking of goods ; picking, packing and shipping orders
- working with scanner and computer
Warehouse Shop Assistant
H&M Store
09.2018 - 04.2020
- Assisted in training new staff members, sharing knowledge of store policies and procedures to improve overall team performance.
- Dressing Room Assistance
- Brand representation
- Creative Thinking
- Customer Trend Analysis
- Operate the cash register
- Create a merchandise displays
- Greeted customers entering the shop to ascertain what what wach customers wantedor needed
- Described produkt to customers and accuralety explained details and care of merchindase
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Picking , packing and shipping orders.
- Working with scanner and compute
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended alternative items if a produkt was out of stock
Education
High School Diploma -
Narodowy Uniwersytet Im. Jurija Fedkowycza
Chernivtsi , Ukraine06.2017
Skills
- Dressing Room Assistance
- Meeting Sales Goals
- Product Demonstration
- Customer relations
- Microsoft Office
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Full Professional
English
Professional Working
Timeline
Merchant Service Specialist
Monitory.shop
05.2023 - 01.2024
Shop Assistant
Hebe
05.2020 - 09.2022
Warehouse Shop Assistant
H&M Store
09.2018 - 04.2020
High School Diploma -
Narodowy Uniwersytet Im. Jurija Fedkowycza