Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LIZA LOPEZ

CHULA VISTA,CA

Summary

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

16
16
years of professional experience

Work History

Ministry Leader

JESUS
01.2019 - Current
  • Guided spiritual growth within the congregation through regular pastoral care, counseling sessions, and home visits.
  • Increased volunteer participation for various ministries by establishing a comprehensive recruitment and training process.
  • Mentored ministry leaders and staff members, encouraging professional development to enhance their skills and effectiveness in their roles.
  • Developed strong relationships with community organizations, fostering collaboration for outreach initiatives and local service projects.
  • Delivered thought-provoking sermons that inspired congregants to grow spiritually while deepening their understanding of biblical teachings.
  • Implemented engaging small group studies that fostered close relationships among church members while promoting spiritual growth and accountability.
  • Managed budgets for various ministries ensuring responsible stewardship of church resources while maximizing impact on ministry objectives.
  • Promoted a culture of discipleship within the church by consistently modeling personal spiritual growth practices such as prayer, Bible study, and accountability partnerships.
  • Worked with stewardship to promote responsible biblical stewardship.

Hairstylist

Self-employeed
05.2015 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.

Barista

Starbucks
01.2008 - 07.2011
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Francis T. Maloney High School
Meriden, CT

Skills

  • Video Editing
  • Website Management
  • Facility Management
  • Biblical Knowledge
  • Partnership Development
  • Discipleship training

Languages

Spanish
Native or Bilingual

Timeline

Ministry Leader

JESUS
01.2019 - Current

Hairstylist

Self-employeed
05.2015 - Current

Barista

Starbucks
01.2008 - 07.2011

High School Diploma -

Francis T. Maloney High School

Similar Profiles

CREATE PROFILE
LIZA LOPEZ