LIZA LOPEZ

Bartender

Ponchos Restaurant

01.2004 - 01.2021

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Maintained impeccably clean, attractive and well-stocked bar area.
Upheld strict regulations for safe alcohol service and food safety.