Liza Mahler
Rancho Santa Margarita
Summary
Proven track record of enhancing client satisfaction through exceptional communication and problem-solving skills. Successfully streamlined administrative processes, improving efficiency. As a former Store Owner, developed strong vendor relationships and implemented strategies that significantly increased revenue while maintaining attention to detail and fostering a positive environment.
Overview
25
25
years of professional experience
Work History
Home Healthcare Specialist
Self-employeed
09.2015 - Current
- Delivered exceptional customer service that resulted in positive feedback from clients regarding their satisfaction with provided care services.
- Facilitated ongoing communication between patients, families, and healthcare providers to ensure seamless care coordination.
- Streamlined administrative tasks, such as scheduling and documenting care services, to improve efficiency and organization.
Sales Associate
Carfano's Golf Shop
09.2015 - 02.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Store Owner
La Diva and Royalty for Men
01.2000 - 09.2015
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelor of Arts - Psychology
California State University, Long Beach
Long Beach, CASkills
- Problem-solving abilities
- Time management
- Attention to detail
- Excellent communication
Timeline
Home Healthcare Specialist
Self-employeed
09.2015 - Current
Sales Associate
Carfano's Golf Shop
09.2015 - 02.2018
Store Owner
La Diva and Royalty for Men
01.2000 - 09.2015
Bachelor of Arts - Psychology
California State University, Long Beach
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
COLE GRAVESCOLE GRAVES
Sales Representative at The Bike CompanySales Representative at The Bike Company