Summary
Overview
Work History
Education
Skills
Honors Awards Special Accomplishments
Affiliations
Certification
Timeline
Generic

Liza M. Anderson

San Diego,CA

Summary

Highly experienced and accomplished Parking Asset Manager with over 8+ years of industry expertise and a proven track record of success. Ability to develop and implement strategic policies, oversee trades, and ensure the effectiveness of security processes, consistently yielding exceptional results. Excels in presenting and negotiating with a courteous and relationship-focused approach, utilizing articulate and persuasive communication skills. Dedicated to utilizing excellent decision-making abilities and sound judgment to make a positive impact on business operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Asset Manager

Port of San Diego
09.2021 - Current
  • Plan, organize, assign, supervise, and review the work of administrative support staff and/or represented (union) field staff; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assist in selection and promotion process.
  • Plan, develop, administer, implement, and oversee the daily functions, operations, and activities of the Parking & Mobility Development Programs, as assigned.
  • Participates in the development and implementation of goals, objectives, policies, and priorities for the assigned program; recommends within department policy, appropriate service and staffing levels; recommends and administers policies and procedures.
  • Develops, administer, and oversee program budget; determines funding needed for staffing, equipment, materials, and supplies; conducts studies to forecast spending and cost benefits for assigned projects and potential services; monitor expenditures and submits invoices for supplies and equipment; ensures compliance with budgeted funding.
  • Research and assists in developing, managing, and monitoring activities of assigned properties and real estate projects; participates in developing program/project plans and budgets; develops and recommends asset management policies and procedures; plans, organizes, and implements work activities to meet established parking goals and objectives; contributes to the parking and mobility program and project compliance with all applicable laws, regulations, and regulatory agency requirements; prepare and present research to senior leadership, board members, tenants, and other stakeholders.
  • Conduct or participate in real property negotiations and transactions; prepares requests for proposals; prepares and administers leases; drafts legal documents such as leases, permits, easements, estoppels, encumbrances, holdover letters, tolling agreements, and right of entry license agreements; oversees the financial operations of Port assets; performs financial research.

Assistant Parking Manager

Port of San Diego
06.2016 - 08.2021
    • Provided research and assistance for developing, managing and monitoring activities of various parking projects; contributed to developing program/project plans and budgets; contributed to program and project compliance with applicable laws and regulations.
    • Participated in parking development projects; contributes to financial pro forma and other analyses; participates in the formulation of development concepts; analyzes opportunities and constraints for alternative development scenarios and sites; provides assistance to multiple stakeholders on development projects; works with assigned team to pursue project goals; tracks and reports on project budgets.
    • Assisted senior management staff with negotiations and transactions; prepares requests for proposals; assists in lease preparation and administration; performed financial research.
    • Assisted with tenant negotiations; assists in negotiations for purchase, sale or transfer of District assets and property rights; conducts market analyses of real property.
    • Assisted in the analyses of the financial qualifications of prospective tenants; receives, investigates and contributes to the resolution of tenant or public complaints; inspects and reviews tenancies for compliance with lease agreements, insurance requirements and other District policies; oversees tenant improvements, renovation projects and signage.
    • Prepared reports and drafted legal real estate documents; as directed, established and maintained a database of District parking real property.
    • Coordinated with and provided information/assistance to other District departments and outside agencies/organizations; responded to a variety of inquiries from internal and external sources.
    • Oversaw the department's main customer line. Which included monitoring, receiving and responding to approximately 600-800 calls per year; and provided information and assistance related to parking, cruise parking, enforcement, and citation inquiries along tidelands.

Document Management Associate

Port of San Diego
09.2010 - 05.2016
  • Planned, organized, coordinated, implemented and maintained District and/or departmental document management programs and systems; performed a variety of difficult and responsible document management duties to ensure effective support for public access, operations and compliance with applicable public records law and regulations.
  • Developed and implemented District-wide policies and procedures for the organization retention, storage and retrieval of vital records and documents. Trained departmental staff on documentation procedures and monitors documentation process on a day-to-day basis.
  • Receives, researches and responds to all internal and external Public Records Act requests, interfacing and coordinating as required with other District departments, senior management, Port Attorney's office, the media and the public; conducts research and locates documents and records.
  • Administers the District-wide destruction of records in accordance with the records retention schedule including the preparation of Certificates of Destruction, working with all departments in the purging of files and coordination of the timely destruction of records.
  • Assisted with the management and administration for filing Statements of Economic Interest; ensures affected parties are notified of FPPC requirements and deadlines and may answer questions regarding filing issues from Commissioners, designated Port employees, consultants, the media and the public.

Administrative Assistant II

Port of San Diego
09.2006 - 08.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Bachelor of Arts - Office System Administration

Interamerican University of Puerto Rico
Bayamon, PR
05.2001

Skills

  • Proficient in English
  • Proficient in Spanish
  • Customer Complaint Resolution
  • Leadership and Team Management
  • Skilled in Microsoft Office Applications
  • Collaborative Decision-Making

Honors Awards Special Accomplishments


  • Port of San Diego Lighthouse Award, 01/17 and 10/24
  • Port of San Diego ELG Award for Innovation - 10/17
  • Port of San Diego ELG Award for Teamwork - 2/19 and 11/22
  • Port of San Diego ELG Award for Integrity - 2/19
  • Port of San Diego ELG Award for Teamwork & Integrity - 9/20
  • Port of San Diego ELG Award for Innovation & Teamwork - 2/22, 11/22, 2/24 and 1/25
  • Port of San Diego ELG Award for Accountability, Teamwork & Transparency - 7/23
  • Port of San Diego ELG Award for Courage, Innovation & Teamwork - 2/24


Affiliations

  • Member of California Parking & Mobility Association

Certification

  • Notary Public License - California Secretary of State
  • Charting Your Course - Port of San Diego Leadership Development Program

Timeline

Asset Manager

Port of San Diego
09.2021 - Current

Assistant Parking Manager

Port of San Diego
06.2016 - 08.2021

Document Management Associate

Port of San Diego
09.2010 - 05.2016

Administrative Assistant II

Port of San Diego
09.2006 - 08.2010

Bachelor of Arts - Office System Administration

Interamerican University of Puerto Rico

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Liza M. Anderson