Liza Medina
2477 Ivy St Live Oak ,CA
Summary
Medical Assistant/Quality Control Assistant with a track record of enhancing quality by implementing effective inspection processes, leading to significant process improvements. Bilingual and adept in health and safety protocols, Auditing techniques and patient care has contributed to a knowledgeable workforce and improved patient experiences.
Overview
8
8
years of professional experience
Work History
Quality Control Assistant
Ampla Health
Yuba City, CA
11.2024 - Current
- Supported continuous improvement initiatives by actively participating in meetings and offering insights on potential solutions.
- Collaborated with cross-functional teams to identify root causes of quality issues, leading to process improvements.
- Reduced defects in final products by implementing effective inspection processes and reporting findings to managers.
- Performed timely audits of production processes, ensuring adherence to established protocols and regulations.
- Assisted in training new team members on company quality standards, contributing to a knowledgeable workforce committed to excellence.
Medical Assistant
Berman Skin Institute
Yuba City, CA
12.2021 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Improved patient adherence to treatment plans by offering clear instructions and addressing concerns promptly.
- Participated in clinic outreach programs to raise awareness of skin health and preventative care within the community.
- Managed inventory of medical supplies by routinely checking stock levels and placing timely orders when needed.
Medical Assistant
Oregon Health Sciences University
Portland, OR
07.2017 - 08.2021
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Associate - Occupational Studies of Medical Assistant
Pioneer Pacific Collage
Beaverton, OR04.2017
Skills
- Bilingual
- Health and safety
- Auditing techniques
- Corrective actions
- Quality control
- Patient Care
Timeline
Quality Control Assistant
Ampla Health
11.2024 - Current
Medical Assistant
Berman Skin Institute
12.2021 - 11.2024
Medical Assistant
Oregon Health Sciences University
07.2017 - 08.2021
Associate - Occupational Studies of Medical Assistant
Pioneer Pacific Collage