Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liza Morgan-Mitchell

Coolidge,TX

Summary

Dedicated certified professional, caring Home Health Aide, ministry leadership and Amazon ambassador. Skilled in supporting clients and customers with professional communication and superior organization skills. Advanced knowledge of safety, clerical functions, project support, management and customer service. Quick learner, accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Motivated FC Associate for two years of diverse and fast-paced fulfillment center experience. Accuracy, quality and safety demonstrated as focus at all times. Proven skills in picking, all counts and IRDR count.

Overview

20
20
years of professional experience

Work History

FC Associate

Amazon
Waco, Texas
10.2022 - Current
  • Deliver products, as a member of the picking team, to the next stage of the process quickly and accurately, and keep customer products flowing and the warehouse humming.
  • Organize boxes, bags, and palletized orders based on carrier method.
  • Locate merchandise from shelves and storage areas to fill orders.
  • Keep assigned work areas clean and orderly to promote efficiency, and mitigate the risk of accidents.
  • Operate handheld scanners to count merchandise throughout the fulfillment process.
  • Coordinate with other associates on day-to-day work activities to drive productivity and achieve operational objectives. Teamwork, indeed, makes the dream work!

Home Health Aide

Accent Care Home Health
Waco, Texas
10.2016 - Current
  • Assisted clients with bathing, dressing and incontinence care.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Helped client with medication self-administration.
  • Documented care provided and submitted notes to supervisor.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Recognized emergency situations and implemented appropriate procedures.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Delivered respite for patient's family and caregivers.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Managed patient transportation and appointment scheduling.
  • Planned optimal meals based on established nutritional plans.
  • Documented patient status and reported changes in care needs.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Provided entertainment and companionship through conversation, reading and board games.

Safety Officer Internship

Mexia State Supported Living Center
Mexia, TX
08.2017 - 08.2018
  • Conducted regular inspections of facilities to check compliance with fire, hazard, and safety guidelines.
  • Coordinated fire drills on a monthly basis for employees of every work shift.
  • Held safety training and traffic safety instructional courses, which led to marked improvements in safety culture across personnel groups.
  • Issued written notification of official activities or meetings to the public.
  • Kept detailed records of investigations and communication throughout cases to meet legal standards, and promote easy search and retrieval by compliance staff.
  • Maintained and created safety data sheets.
  • Motivated and mentored employees, making sure safety was among the priorities.
  • Monitored employee performance to ensure compliance with safety regulations and company policies.
  • Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
  • Investigated workplace accidents and provided recommendations for corrective actions as needed.
  • Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
  • Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.

DSP 1

Mexia State Supported Living Center
Mexia, TX
06.2004 - 06.2016
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported clients to doctor's appointments and errands.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Traveled to take notes and dictation at meetings.
  • Built strong and trusting rapport with clients and loved ones.
  • Educated families and patients on potential plans for care
  • Monitored health and well-being of clients and reported significant health changes.
  • Led physical therapy activities to help patients regain range of motion, build muscle and heal injuries.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Coached patients at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.

Education

Bachelor of Science - Manufacturing And Industrial Safety Management

Tarleton State University
Stephenville, TX
08.2021

Associate of Arts - General Studies

McLennan Community College
Waco, TX
12.2019

Associate of Arts - Safety And Environmental Compliance

Texas State Technical College - Waco
Waco, TX
08.2018

High School Diploma -

Mexia High School
Mexia, TX
05.2002

Skills

  • Performance Assessment
  • OSHA 10-hour General Industry Safety and Health
  • OSHA 30-hour Completion
  • OSHA 30-hour Construction Safety and Health
  • Certified FEMA
  • Certificate of Completion for Adult First Aid/CPR
  • Leadership skills
  • Knowledge of SAP
  • Project Management
  • Behavior Analysis
  • Care plan assessment
  • Certificate of Completion for Blood-borne Pathogens
  • Compassionate client care
  • Condition Assessment
  • Patient care record-keeping
  • Emotional support and companionship
  • Documentation and reporting
  • Client documentation
  • Home cleaning and sanitizing
  • Daily charting
  • Quality Program Protocols
  • Care Plan Management
  • Mental health support
  • Observation communication
  • Client safety and first aid

Timeline

FC Associate

Amazon
10.2022 - Current

Safety Officer Internship

Mexia State Supported Living Center
08.2017 - 08.2018

Home Health Aide

Accent Care Home Health
10.2016 - Current

DSP 1

Mexia State Supported Living Center
06.2004 - 06.2016

Bachelor of Science - Manufacturing And Industrial Safety Management

Tarleton State University

Associate of Arts - General Studies

McLennan Community College

Associate of Arts - Safety And Environmental Compliance

Texas State Technical College - Waco

High School Diploma -

Mexia High School
Liza Morgan-Mitchell