Liza Sanchez
Goodyear,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant/Receptionist
American Securities Capital Partners
06.2000 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Manage 12+ conference room calendar
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and reports.
- Scheduled and coordinated office meetings as well as conference calls and client appointments for firm teams.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent client, colleague and investor relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between firm and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared billing statements and invoices for firm purchases and recorded transaction date, price and billing codes to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Education
Psychology
Lehman College of The City University of New York
The Bronx, NYSkills
- Database Management
- Proposal Writing
- Mail Handling
- Workflow Optimization
- Expense Reporting
- Office Administration
- Dedicated Team Player
- Calendar Management
- Administrative Support
Additional Information
Experience with Event Planning. Hotel reservation and group coordinating.
Languages
Spanish
Limited Working
Timeline
Administrative Assistant/Receptionist
American Securities Capital Partners
06.2000 - 04.2019
Psychology
Lehman College of The City University of New York
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