Liza Taylor

• Ensure timely and accurate coverage of assigned tasks.

• Consistently meet and exceed productivity standards.

• Actively participate in departmental meetings.

• Communicate with insurance companies via phone, fax, or online portal to verify patient eligibility.

• Identify and correct demographic and insurance discrepancies.

• Analyze and address error reports effectively.

• Minimize duplication of medical records to enhance data integrity.

• Oversee the patient registration process.

• Complete Medicare questionnaires accurately.

• Ensure all patient accounts are assigned to the appropriate payer.

• Provide exceptional customer service to all patients and stakeholders.

• Greet and direct visitors to their designated areas professionally.

• Manage incoming phone calls and route them appropriately.

• Collaborate with patients to develop personalized recommendations for improving their financial circumstances.

• Foster a supportive and non-judgmental environment for patients to discuss their financial challenges and concerns openly.

• Ensure timely and efficient completion of assigned tasks.

• Consistently meet and exceed established productivity standards.

• Actively participate in departmental meetings to contribute to team objectives.

• Verify patient eligibility by communicating with insurance companies via phone, fax, or online portals.

• Identify and rectify demographic and insurance discrepancies promptly.

• Analyze and resolve error reports effectively.

• Minimize duplication of medical records to enhance accuracy and efficiency.

• Oversee the patient registration process to ensure a smooth experience.

• Accurately complete Medicare questionnaires as required.

• Ensure all patient accounts are accurately assigned to the appropriate payers.

• Provide exceptional customer service to patients and stakeholders.

• Generate precise estimates for upfront cash collections to facilitate financial planning.

• Oversee patient registration, appointment scheduling, and insurance verification processes.

• Welcome patients, students, volunteers, and delivery personnel in a courteous manner.

• Ensure the confidentiality of private patient information in compliance with HIPAA regulations.

• Collaborate effectively as a member of the patient care team, offering suggestions to enhance organizational operations.

• Manage supplies and maintain inventory within the work area to ensure operational efficiency.

• Ensure the accurate entry of all patient demographics and billing information.

• Uphold confidentiality for both patients and staff at all times.