Resourceful and personable Office Manager and Executive Assistant with over 10 years of experience streamlining office operations, supporting leadership teams, and fostering a positive and productive workplace. Known for being the go-to problem solver and cross-functional liaison, with a proven ability to manage budgets, coordinate logistics, lead onboarding, and handle multiple responsibilities with efficiency and professionalism. Committed to creating organized, people-first environments where both teams and operations thrive.
Supported the CEO in revitalizing a struggling multi-state transportation business by streamlining executive operations, improving internal communication, and fostering trust across departments. Played a key role in rebuilding staff relationships, reinforcing accountability, and aligning daily workflows with long-term strategic goals—contributing to improved morale, stronger team cohesion, and renewed business momentum.
Assisted the owner of EyeCare for You in transitioning the practice to a fully self-pay model by helping design and implement white-glove service standards, communicating changes with clarity and empathy, and ensuring a seamless experience for patients and staff. Played a key role in maintaining patient retention throughout the transition and contributed to the practice’s growth into a million-dollar operation.
Certified Optometric Technician