Liza Zook

In my current role at a busy restaurant, I managed food orders and efficiently coordinated prep work with the kitchen staff. By prioritizing tasks based on order volume and peak times, I ensured all ingredients were prepped in advance. This streamlined workflow reduced wait times and improved service quality, leading to higher customer satisfaction. My attention to detail helped maintain smooth operations during busy periods.

I enhanced customer satisfaction by providing expert advice on plant care and maintenance during sales interactions. By understanding each customer's needs, I offered tailored guidance on ideal growing conditions and watering schedules. This not only boosted their confidence in caring for their plants but also fostered lasting relationships, resulting in repeat business and positive referrals.

I monitored performance metrics to evaluate the effectiveness of implemented changes. By analyzing key indicators, I identified areas for improvement and made necessary adjustments, ensuring our strategies aligned with our goals and fostered a culture of continuous improvement within the team.