LIZABETH ALEXANDER
Tucson,AZ
Summary
Experienced administrative professional with a strong grasp of clerical procedures and a proven track record in organization, office management, and creative problem-solving. Adaptable to both independent and team environments, demonstrating a self-motivated work ethic and a can-do attitude. Highly skilled in delivering exceptional customer service and fostering positive professional communication. Proficient in time and file management, multitasking, and travel coordination, all while maintaining a keen attention to detail. Able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Receptionist/Project Coordinator
Critical Path Institute
03.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained the cleanliness of and the purchasing of kitchen supplies for 2 offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Personal Assistant
Dr. Gary Schwindeman
01.2022 - Current
- Improved time management of the executive through effective prioritization and organization of tasks.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Virtual Receptionist
RUBY
01.2022 - 11.2022
- Courteously answered, responded to OR transferred 180 phone calls on a multi-line phone system
CAPITAL ONE
02.2019 - 11.2021
- Learn company products, policies, benefits, resolutions and upgrades, to share with customers while being courtesy, listening, engaging and making inquire-to guide
Administrative Assistant
PRIDE Services
02.2013 - 11.2018
- Answered an average of 80 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
Assistant Manager
Wingstop
01.2011 - 01.2013
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
Case Manager
COPE Community Services Inc.
05.2007 - 07.2010
- Maintain contact while providing services & offering community-based resources to adults conflicted with mentally, emotionally & psycho-social needs
Education
Associate of Science - Criminal Justice
Chaparral College
Tucson, Arizona01.2004
Skills
- Organization skills
- Time management
- Office management
- Calendar management
- Documentation and reporting
- Document management
Timeline
Receptionist/Project Coordinator
Critical Path Institute
03.2022 - Current
Personal Assistant
Dr. Gary Schwindeman
01.2022 - Current
Virtual Receptionist
RUBY
01.2022 - 11.2022
CAPITAL ONE
02.2019 - 11.2021
Administrative Assistant
PRIDE Services
02.2013 - 11.2018
Assistant Manager
Wingstop
01.2011 - 01.2013
Case Manager
COPE Community Services Inc.
05.2007 - 07.2010
Associate of Science - Criminal Justice
Chaparral College
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