Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizabeth Grajeda

Indianapolis,IN

Summary

Focused on achieving and outperforming sales objectives by developing and implementing highly successful marketing programs targeted on key markets and demographics. Proactive, hardworking and articulate with strong program management and conflict resolution skills. Alert and responsive to changing industry conditions, customer needs and company best practices.

Overview

2
2
years of professional experience

Work History

Digital Sales

BMO BANK U.S
05.2024 - Current


  • Analyze client date to identify trends in abandoned applications, using insights to optimize outreach strategies and increase successful client acquisitions
  • Shared key learnings and insights from various projects for continuous improvement of overall digital sales strategy.
  • Maintained up-to-date knowledge of industry trends and best practices to ensure the company''s digital sales strategies remained competitive in the market.
  • Increased digital sales by developing and implementing targeted campaigns for diverse industries.
  • Increased digital sales revenue by developing and implementing effective online marketing strategies.

Associate Banker

BMO BANK U.S
02.2023 - 05.2024
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Supported branch management with administrative tasks such as scheduling appointments, filing documents, generating reports, and maintaining office supplies inventory.

Teller

CHASE BANK
08.2022 - 01.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Education

High School Diploma -

Spring Valley High School
05-2019

Skills

  • Digital Sales
  • Goal-oriented mindset
  • Adaptability
  • Problem-solving aptitude
  • Customer satisfaction measurement
  • Complaint resolution
  • Investment strategies
  • Banking regulations
  • Sales proficiency

Timeline

Digital Sales

BMO BANK U.S
05.2024 - Current

Associate Banker

BMO BANK U.S
02.2023 - 05.2024

Teller

CHASE BANK
08.2022 - 01.2023

High School Diploma -

Spring Valley High School
Lizabeth Grajeda