Lizabeth Hernandez

Winter Haven,FL

Summary

Detail-oriented and motivated professional with extensive experience in customer service, data entry, and compliance. Proven ability to work independently and achieve productivity standards. Excellent communication and interpersonal skills with a strong drive to exceed performance targets.

Overview

years of professional experience

Work History

Cash Processing Teller

GardaWorld

12.2022 - 06.2023

Verified and processed customer deposits and orders delivered by armored carriers with precision.
Inspected deposit bags for tampering, ensuring compliance with all company policies and regulations.
Performed deposit processing functions, reconciling out-of-balance conditions and verifying cash settlements.
Identified counterfeit currency and suspicious activities, contributing to AML and SAR protocols.
Consistently met or exceeded deposit processing productivity standards.
Suggested process improvements to enhance operational efficiency.
Demonstrated ability to work independently without direct supervision

Production Supervisor

UPS

10.2020 - 10.2021

Ensured correct sorting of packages and collaborated with feeder and dispatch operations.
Provided continuous feedback and support to team members, fostering a productive work environment.
Resolved issues quickly to maintain productivity goals.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

Front Desk Receptionist/Administrative Assistant

S & L Sewing, Winter Haven, FL

04.2012 - 04.2020

Managed office operations, including data entry, scheduling, and customer service.
Created and managed invoices, ensuring accurate and timely billing.
Provided excellent customer service and maintained a professional front desk environment.
Scheduled, coordinated and confirmed appointments and meetings.
Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.

Education

High School Diploma -

Lake Region High School

Eagle Lake, FL

Skills

Exceptional communication and interpersonal skills
Strong data entry and administrative abilities
Compliance and regulatory adherence
Proven ability to work independently

Customer service excellence
Sales acumen and motivation
Proficient in Microsoft Office Suite
Data Entry and 10-Key

Languages

Spanish

Native or Bilingual

English