Lizadia Perez
Austin,TX
Summary
To work for a competitive company in which I'm able to utilize my experience and strive for the success of my employer.
Overview
21
21
years of professional experience
Work History
Receptionist/scheduler
Institute of Reconstructive Plastic Surgery
03.2019 - Current
- Responsible but not limited to answering phone calls, scheduling patients for future appointments, collect co-payments, patient check in and check out, collecting proper documentation for insurance eligibility and performed end of day closing and deposit.
- Verification of work related injury
- obtain all information of work related injury and verify claims obtain authorizations for treatments and for filing claims.
Front Office Assistant/operator
Mid Florida Urological Association / Florida Urology Assoc under Advent Healthcare
09.2012 - 01.2019
- Responsible but not limited to answering phone calls, scheduling patients for future appointments/ procedures, (follow up as well as new patients) verify insurance, as well as helped out with translating, Scan Medical Records, Referrals, surgery scheduler, Patient check in and check out.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
Intake Specialist for Work Comp Company
Amerisys
11.2014 - 07.2015
- Answered phone calls and provided new clients with required documentation.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Receptionist / Medical Assistant
Pain and rehabilitation specialist: Dr. Edwin M. Villalobos, M.D.
01.2007 - 04.2011
- Responsible but not limited to, answering multi-line phones, take messages and resolve as many of those messages as possible, scheduling patients, checking in and out patients, performed drug screens, collecting proper documentation, calling and verifying patient insurance eligibility, collect proper documentation to release or receive medical records, scheduled in office conferences with attorney and worker's comp adjustors, Assisted Dr
- Villalobos in several procedures and performed end of day closing and deposits.
- verified eligibility for work related injuries and obtains authorizations for procedures
- scheduled depositions
Receptionist/charge entry
Pine Loch Family Care: Dr. Robert Gaynor, MD.
01.2006 - 01.2007
- Responsible but not limited to answering phones, verifying insurance eligibility, making new appointment as well as follow up appointments, obtained referrals, collect co-payments and enter daily charges.
Receptionist/scheduler
FRI, Florida radiology Imaging
05.2005 - 01.2006
- Responsible for answering phones and scheduling appropriate scans as well as collecting payments and checking in and out patients.
Receptionist
FL Hospital Temp pool
10.2003 - 11.2004
- Worked in different offices, did charge entry, called patient for apt, called and scheduled follow up apt, did referrals for different practices
- Medical records.
Receptionist
FL. Hospital Neuropsychology
08.2002
- Responsible but not limited to answering phones, verifying insurance eligibility, making new appointment as well as follow up appointments, Collecting copays.
Education
Associate of Science - Medical Records Administration
Huertas College
Caguas, PR06.1995
Skills
- Fully bilingual (English and Spanish)
- Team leader
- Reliable
- Willingness to learn new tasks
- Follow instructions closely
- Detail oriented
- Working together as a team member
- Excellent interpersonal skills
- Self motivated and dedicated
- Microsoft word
- Excel
- Organization skills
- Time Management
- Data Entry
Clinicalprocedures
- Vitals signs
- Medication dispensing
- Injections
Emrknowledge
- Athena
- E-Meds
- Urochart
- Medic
- Perfect Care
- Cerner
Workabilities
- Phone etiquette/multi phone line
- Inventory recording end of day closings
- Billing
- Filing
- Insurance verification
- Surgery scheduling
- Some medical terminology
- Customer service
- Translating
- Drug screening
- Typing40+ wpm
References
References will be provided upon request.
Timeline
Receptionist/scheduler
Institute of Reconstructive Plastic Surgery
03.2019 - Current
Intake Specialist for Work Comp Company
Amerisys
11.2014 - 07.2015
Front Office Assistant/operator
Mid Florida Urological Association / Florida Urology Assoc under Advent Healthcare
09.2012 - 01.2019
Receptionist / Medical Assistant
Pain and rehabilitation specialist: Dr. Edwin M. Villalobos, M.D.
01.2007 - 04.2011
Receptionist/charge entry
Pine Loch Family Care: Dr. Robert Gaynor, MD.
01.2006 - 01.2007
Receptionist/scheduler
FRI, Florida radiology Imaging
05.2005 - 01.2006
Receptionist
FL Hospital Temp pool
10.2003 - 11.2004
Receptionist
FL. Hospital Neuropsychology
08.2002
Associate of Science - Medical Records Administration
Huertas College
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