Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Liza K Emproso

Lihue,HI

Summary

Dedicated professional with demonstrated strengths in customer service, sales, security operations, healthcare operations as an CNA, HHA, Receptionist, & Security Officer.

Overview

3
3
years of professional experience

Work History

Security Officer

Securitas Security Services USA
12.2023 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Security Officer

Hawaii Pacific Health-Wilcox Medical Center
04.2023 - 07.2024
  • Released, received, stored, decease to or in the Morgue and documented process
  • Standby with S.I/Medical Hold High Risk Patients
  • Program & Deactivate Access Badges
  • Enforced site rules, regulations and standards
  • Defused conflicts using de-escalation and crisis management techniques

Security Supervisor

Allied Universal Security Services
10.2021 - 04.2023
  • Monitored security team performance and provided constructive feedback or developed corrective action plans
  • Increased efficiency and quality of security service delivery by analyzing and correcting daily operations issues
  • Checked property for violations for security policies and regulations, using personal foot patrols to verify conditions
  • Oversaw work of on-site security staff to maintain optimal guest security standards
  • Developed training and personnel improvement plans to close skill gaps and security holes
  • Prepared thorough reports detailing equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Increased employee morale with successful coaching, training and relationship management of direct reports
  • Directed ethical, consistent security operations covering personnel, visitors and assets

Education

Diploma -

Waipahu High School
Waipahu, HI

Diploma - Healthcare Administration Billing & Coding

Hawaii Medical College
Honolulu, Hi
05-2025

Skills

  • Investigation Documentation
  • Access Control
  • Security Screening
  • Conflict De-Escalation
  • Emergency Response
  • CCTV Surveillance
  • Staff Management

Accomplishments

    Successfully completed 3 Certifications of the International Association for Healthcare Security & Safety (IAHSS)

  • Certified Health Care Security Officer Basic Certificate 2420399
  • Certified Advanced Healthcare Security Officer Certificate 2637883
  • Certified Healthcare Security Supervisor Certificate 2927127

Timeline

Security Officer

Securitas Security Services USA
12.2023 - Current

Security Officer

Hawaii Pacific Health-Wilcox Medical Center
04.2023 - 07.2024

Security Supervisor

Allied Universal Security Services
10.2021 - 04.2023

Diploma -

Waipahu High School

Diploma - Healthcare Administration Billing & Coding

Hawaii Medical College
Liza K Emproso