Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Lizandra Pino

Murfreesboro,TN

Overview

6
6
years of professional experience

Work History

DISPATCHER

VMJ TRANS CORP.
Murfreesboro, TN
03.2022 - 09.2024
  • Skilled in using dispatch software to track and manage deliveries accurately and efficiently
  • Strong ability to communicate and provide clear instructions to drivers and clients
  • Strong knowledge of transportation regulations and logistics, ensuring compliance and efficient delivery
  • Proficient in using dispatch software and GPS systems to track and communicate with drivers
  • Excellent problem-solving skills, able to handle unexpected situations and provide quick solutions
  • Maintaining and prioritizing daily tasks, including call logs, appointments, travel, expense reports, and general errands
  • Extensive experience in all areas of administrative work
  • Accurate and efficient data entry
  • Receptionist tasks, including telephone answering, email management, and documentation
  • Organization of files to ensure accessibility and efficiency
  • Effective communication skills in person and over the phone with management, customers, and drivers
  • Maintaining effective work organization and planning
  • Load management, search, and negotiation.

FRONT OFFICE RECEPTIONIST

DENTAL CLINIC '' LA PAZ ''
NASHVILLE, TN
11.2018 - 02.2022
  • Demonstrated expertise in handling patient inquiries and providing outstanding customer service in a dental clinic setting
  • Proficient in using dental software systems to manage patient records, treatment plans, and financial transactions
  • Skilled in coordinating communication between patients, dentists, and dental assistants to ensure smooth clinic operations
  • Experienced in managing dental front desk operations, including appointment scheduling, patient registration, and insurance billing
  • Proficient in managing phone calls, responding to inquiries, and resolving customer concerns
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively
  • Provide postoperative instructions prescribed by dentist
  • Monitor dental supplies and equipment inventory
  • Maintained a high customer satisfaction rate through friendly customer service and quick problem resolution
  • Executed daily opening of office.

Education

High School Diploma -

Angel Cayetano Ramirez
Cuba

Skills

  • Excellent communication skills
  • Effective problem resolution
  • Customer orientation
  • Conflict management
  • Teamwork
  • Multitasking
  • Excellent Customer Service
  • Organization
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Technical Skills
  • Microsoft Office
  • Expert in the use of Word , Excel, Adobe Acrobat, Power Point,Outlook and Google Suite

References

  • Victor Milian, VMJ TRANS CORP, Owner, 615-516-2238
  • Ariannis Garcia, Dental Clinic La Paz, Manager, 615-571-1605

Languages

Spanish
Professional
English
Professional

Timeline

DISPATCHER

VMJ TRANS CORP.
03.2022 - 09.2024

FRONT OFFICE RECEPTIONIST

DENTAL CLINIC '' LA PAZ ''
11.2018 - 02.2022

High School Diploma -

Angel Cayetano Ramirez

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