Lizanette Flores
Eagle Pass
Summary
Bilingual (English & Spanish) professional with experience in healthcare, education, and childcare. Skilled in patient support, telemedicine coordination, child supervision, and classroom assistance. Strong organizational and communication abilities, adept at maintaining structured environments, and providing excellent service to families and patients. Seeking a role in program coordination, childcare, or healthcare administration.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Zamora Medical Center
Eagle Pass
02.2023 - 09.2023
- Greeted and assisted 50+ patients daily, ensuring smooth check-in and positive patient experience.
- Scheduled appointments and coordinated referrals, improving office efficiency.
- Verified insurance and processed payments accurately, supporting HIPAA compliance.
- Communicated clearly with patients, staff, and providers to enhance office operations.
- Connected patients with doctors via telemedicine, facilitating virtual visits and seamless communication.
ER Technician
STAT Emergency Center / STAT Specialty Hospital
Eagle Pass
07.2018 - 12.2018
- Assisted nurses and physicians during emergency procedures, supporting critical patient care under pressure.
- Monitored vital signs and patient conditions, ensuring early detection of complications and improving patient safety.
- Provided compassionate support to patients and families, reducing anxiety and enhancing patient experience.
- Maintained calm and organized workflow during emergencies, contributing to efficient care delivery.
Substitute Teacher
Eagle Pass Independent School District
Eagle Pass
03.2015 - 07.2017
- Supervised classrooms of up to 20 students, maintaining a safe, structured, and productive learning environment.
- Followed lesson plans and facilitated instructional activities, boosting student engagement and learning continuity.
- Managed classroom behavior and resolved conflicts, supporting a positive and respectful classroom culture.
- Communicated student progress to permanent teachers, ensuring smooth transitions and continuity of learning.
Patient Care Technician
Fresenius Medical Care
Eagle Pass
08.2016 - 04.2017
- Monitored patients during dialysis treatments, ensuring 100% accurate vital signs recording and prompt reporting, contributing to safe and effective care.
- Provided compassionate, hands-on patient support, enhancing patient comfort and satisfaction.
- Maintained a clean, organized, and safe treatment environment, fully complying with healthcare standards and infection control protocols.
- Assisted nursing staff in daily procedures, supporting efficient workflow and improving patient care outcomes.
Education
Bachelor’s Degree - Teaching
Sul Ross State University
Eagle Pass, TXAssociate of Arts - Teaching (EC-6)
Odessa College
Odessa, TXAssociate of Arts - General Studies
Southwest Texas Junior College
Eagle Pass, TXSkills
- Child supervision
- Behavior management
- Classroom support
- Lesson assistance
- Patient care
- Telemedicine coordination
- Front desk operations
- Communication
- Team collaboration
- Data entry
- Scheduling
- Microsoft Office
- Time management
- Organization
- Customer service
Timeline
Medical Receptionist
Zamora Medical Center
02.2023 - 09.2023
ER Technician
STAT Emergency Center / STAT Specialty Hospital
07.2018 - 12.2018
Patient Care Technician
Fresenius Medical Care
08.2016 - 04.2017
Substitute Teacher
Eagle Pass Independent School District
03.2015 - 07.2017
Bachelor’s Degree - Teaching
Sul Ross State University
Associate of Arts - Teaching (EC-6)
Odessa College
Associate of Arts - General Studies
Southwest Texas Junior College