Lizbeidy Castro

• Assisted with audit procedures, completed paperwork, and organized files.
• Developed signs to create a welcoming environment for children to ask questions without feeling intimidated.
• Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
• Transported youth to appointments or recreational activities as needed.
• Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.

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• Assisted undocumented children and families.
• Providing emotional support
• Ensuring their well-being
• Provided essential care, including diapering and bottle feeding, for undocumented children in the absence of parents
• Vigilantly monitored their well-being and promptly communicated with medical personnel if health concerns arose
• Additionally, assisted mothers by offering support with feeding and providing hygiene products as needed.
• Ensured timely meal preparation for families and children
• Addressing clothing and other essential needs
• Conducted orientation sessions upon their arrival, and efficiently organized and prepared children for transportation to their families or alternative facilities.
• Provided protective personal equipment to arriving families.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Assisted unattended minors with maintaining good personal hygiene.

• Receiving in and out calls and radio calls from clients and employees. Dispatching then and coordinating lunch schedules, designated grid assignments.
• Sending emails to client to inform them of all activities for the day including incidents and attendance.
• Conducting business visit with clients in downtown San Diego. Collecting information of the services they may need from us.
• Contacting SDPD or paramedics if any transients or civilians need assistance.
• Assisting the homeless population and providing outreach information or medical assistance by contacting paramedics.
• Assisting in events around Downtown like comic con or the Baseball games at petco.
• Supervised property entrances and exits and monitored employee safety.
• Recorded required data for incident reports and files.
• Hired, trained and managed staff of associates.
• Provided security team leadership and contributed to on-call duties.
• Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
• Interviewed and hired security personnel with strong skill sets and expertise.
• Held routine and surprise drills to keep help security team members practice response plans.

• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Reported suspicious individuals to supervisor.
• Greeted and directed visitors to appropriate personnel and answered average of 15 calls and emails daily.
• Updated and recorded customer or client information to maintain accounts.
• Answered and directed incoming calls using multi-line telephone system.
• Greeted customers, answered general questions and directed to appropriate locations.
• Greeted visitors entering establishment to determine nature and purpose of visit.
• Used company badging system to create badges for new employees and visitors.