Lizbet Gonzalez
Customer Services
El Paso,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Clerk/Dispatcher
City Lights Limousines
04.2016 - Current
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Customer Service Representative
Alorica
03.2013 - 04.2016
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Daycare Provier
YWCA Paso Del Norte
07.2004 - 07.2012
- Supported families during transitions such as toilet training or starting school by providing guidance on strategies for success at home.
- Coordinated sensory play experiences that allowed children to explore new textures, scents, sounds fostering curiosity about world around them.
- Managed daily routines, including meal preparation and nap times, promoting structured and consistent schedule for children.
- Delivered engaging storytime sessions that encouraged early literacy skills while sparking interest in reading among young learners.
- Enhanced child development by implementing age-appropriate activities and learning experiences.
Education
High School Diploma -
Austin High School
El Paso, TX 05.2001 -
Skills
Timeline
Clerk/Dispatcher
City Lights Limousines
04.2016 - Current
Customer Service Representative
Alorica
03.2013 - 04.2016
Daycare Provier
YWCA Paso Del Norte
07.2004 - 07.2012
High School Diploma -
Austin High School
05.2001 -
Similar Profiles
Lizbet GonzalezLizbet Gonzalez
Clerk/Dispatch at City Lights LimousinesClerk/Dispatch at City Lights Limousines
Alberto Galloso CespedesAlberto Galloso Cespedes
Project Manager at Limousines of South Florida, Drive Doral City TrolleyProject Manager at Limousines of South Florida, Drive Doral City Trolley
Matthew NelsonMatthew Nelson
Worship Pastor & Leadership Consultant at City lights – city on a hill DFWWorship Pastor & Leadership Consultant at City lights – city on a hill DFW