Lizbet Rodriguez
Gainesville,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
Certified Pharmacy Technician
Publix Pharmacy
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in person or over the telephone by assisting with placing orders, navigating systems, and locating items.
- They were stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Assisted in the preparation, distribution, and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Barista
Starbucks
07.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Certified Pharmacy Technician
Walmart Pharmacy
07.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in person or over the telephone by assisting with placing orders, navigating systems, and locating items.
- They were stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted in the preparation, distribution, and storage of pharmaceuticals.
Barista
Starbucks
09.2021 - 07.2022
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
Cashier
Kroger
05.2020 - 09.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
West Hall High School
Oakwood, GA05.2022
Certificate - Medical Assisting
Lanier Technical College
Oakwood, GA05.2022
Skills
- Manual and Automated Medication Dispensing
- Pharmacy and Customer Records Management
- Intravenous Admixture Preparation
- Drug Inventory Control
- HIPAA
- Problem-Solving Skills
- Workflow Optimization
- Filling Prescriptions
- Insurance Verification
- Prescription Verification
- Prescription Interpretation
- Computer Proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
07.2023 - Current
Certified Pharmacy Technician
Publix Pharmacy
06.2023 - Current
Certified Pharmacy Technician
Walmart Pharmacy
07.2022 - 05.2023
Barista
Starbucks
09.2021 - 07.2022
Cashier
Kroger
05.2020 - 09.2021
High School Diploma -
West Hall High School
Certificate - Medical Assisting
Lanier Technical College