Lizbeth Aispuro
El Paso
Summary
Customer-focused professional with 6+ years of experience delivering exceptional service in fast-paced, customer-facing environments. Proven ability to remain calm under pressure, follow safety procedures, resolve conflicts, and represent company standards with professionalism and integrity. Dependable, adaptable, and committed to passenger safety and comfort.
Overview
6
6
years of professional experience
Work History
Retail Associate
Daiso
05.2024 - Current
- Delivered welcoming, attentive customer service in a fast-paced environment.
- Assisted customers by listening to needs and offering solutions with care.
- Maintained clean, organized spaces to support safety and comfort.
- Adapted to changing priorities and flexible scheduling.
Front End Supervisor / Manager on Duty
DD’s Discounts
09.2021 - Current
- Ensured a safe, welcoming environment for customers by consistently following company policies and operational procedures.
- Responded calmly and effectively to customer complaints, high-stress situations, and unexpected issues, maintaining professionalism at all times.
- Demonstrated strong leadership during peak business hours, supporting team members to ensure smooth operations and on-time service delivery.
- Trained and mentored new employees on customer service standards, safety awareness, and proper procedures.
- Operated cash registers with 100% accuracy, handling transactions, returns, and exchanges efficiently.
- Coordinated schedules and delegated tasks, ensuring dependability and consistent coverage during extended hours.
- Collaborated with cross-functional teams to maximize productivity and enhance customer satisfaction.
Clerk
El Paso Parks & Recreation
10.2019 - 03.2020
- Resolved customer concerns with empathy and professionalism.
- Processed payments and completed accurate data entry.
- Maintained confidentiality and integrity in all interactions.
- Supported staff training and daily operations.
Education
BBA - Business Administration
The University of Texas At El Paso
El Paso, TX2027
Skills
- Customer Safety
- Conflict Resolution
- Emergency Response
- Policy Compliance
- Professional Communication
- Team Collaboration
- Independent Work
- Adaptability
- Dependability
- Cash Handling
- Service Excellence
LANGUAGES
English – Fluent
Spanish – Native
Timeline
Retail Associate
Daiso
05.2024 - Current
Front End Supervisor / Manager on Duty
DD’s Discounts
09.2021 - Current
Clerk
El Paso Parks & Recreation
10.2019 - 03.2020
BBA - Business Administration
The University of Texas At El Paso