Lizbeth Bahena
Richmond,TX
Summary
Motivated with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. Passionate about learning new skills and seeking new opportunities.
Successful employee with sound judgment, strong communication knowledge and expertise across diverse fields. Talented in sourcing and maintaining relationships with coworkers. Adapts easily to different conditions to best serve employer needs. Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant
Goddard School
Cary, IL
03.2023 - Current
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Provided individualized assistance to students with special needs in the classroom.
TODDLER TEACHER
KinderCare Learning Center
Cary, IL
12.2022 - 03.2023
- Helped children learn about language and literacy, science and life skills
- Created organized classroom that encouraged children to create, explore and make decisions with confidence
- Administered proprietary curriculum while creating fun, interactive learning experiences
- Helped children follow a daily routine
- Administered arts and crafts activities
- Experience with special need kids such as autism and one who uses a feeding tube
- Helped children explore world, improve motor skills and grow vocabulary
- Engaged families in conversation about child's education and features and benefits of programs
- Maintained awareness and supervision of children's needs to maximize physical health and safety
- Implemented well-rounded curriculum to meet children's unique learning styles
- Completed extensive training that provided insight on child care and development topics
- Worked with co-teacher to implement lesson plans from research-informed learning curriculum
- Attended staff meetings and served on committees as required
- Served meals and snacks in accordance with nutritional guidelines
- Prepared reports on students and activities as required by administration
- Assimilated arrived children to school environment by greeting them, helping them remove outerwear and selecting activities of interest to them
- Modeled behavioral and social skills to help students learn, respect and enforce proper boundaries
- Attended to children's basic needs by feeding them, dressing them and changing diapers
- Prepared materials and classrooms for class activities
- Taught developmentally appropriate skills to promote academic, social and emotional growth
- Established and enforced rules for behavior and procedures for maintaining order.
- Encouraged creativity through art projects, music, storytelling, dramatic play.
- Assisted in potty training young children when needed.
CUSTOMER SERVICE REPRESENTATIVE
Office Max
Crystal Lake, IL
08.2022 - 10.2022
- Addressed customers courteously using suitable methods and problem-solving skills
- Responded to telephone inquiries and complaints following standard operating procedures
- Updated and maintained database with accurate customer information and timely data entry
- Remained open to feedback from supervisor and peers to build and improve skills set
- Provided account information to customers and explained bill service policies and customer rights
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
- Determined charges for services requested and arranged for billing
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Conferred with customers by telephone or in-person to provide product or service information.
DELI CLERK
Jewel Osco
Algonquin, IL
03.2022 - 05.2022
- Provided friendly, courteous service to internal and external customers
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy
- Took orders, answered questions and performed suggestive selling
- Wrote out and prepared deli tray and special orders
- Understood and followed food safety procedures and requirements
- Prepared sandwiches and salads by reading recipes and following instructions
- Stocked deli display cases with products and rotated items using first in, first out method
- Sliced and weighed deli meats and cheeses for customer purchase
- Prepared, packaged and labeled products for sale to customers
- Received inventory and stocks, verifying receipt of products and orders
- Notified kitchen personnel of shortages and special orders
- Collected and returned dirty dishes to kitchen for washed
- Communicated with customers regarding orders, comments and complaints
- Washed dishes, glassware and silverware after meals
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment
- Organized eating, service and kitchen areas
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary.
CUSTOMER SERVICE REPRESENTATIVE
Dominos Pizza
Cary, IL
06.2021 - 09.2021
- Addressed customers courteously using suitable methods and problem-solving skills
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Provided account information to customers and explained bill service policies and customer rights
- Investigated and researched issues to determine root causes and appropriate resolution methods
- Followed up with customers regarding product functionality and overall satisfaction
- Remained open to feedback from supervisor and peers to build and improve skills set
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
- Utilized automated systems to log and retrieve call information
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Responded to telephone inquiries and complaints following standard operating procedures
- Determined charges for services requested and arranged for billing
- Read from scripts to promote uniformity and consistency in communications.
POOLSIDE SERVER
Skokie Country Club
Glencoe, IL
05.2019 - 08.2019
- Prepared food items such as sandwiches, salads, soups and beverages
- Loaded trays with accessories such as eating utensils, napkins or condiments
- Monitored food distribution, ensured that meals were delivered to correct recipients and that guidelines, such as those for special diets, were followed
- Examined trays to ensure that contained required items
- Stocked service stations with items such as ice, napkins or straws
- Took food orders and relay orders to kitchens and serving counters so can be filled
- Recorded amounts and types of special food items served to customers
- Removed trays and stacked dishes for return to kitchen after meals were finished
- Sterilized dishes, kitchen utensils, equipment and facilities
- Placed food servings on plates or trays according to orders or instructions
- Carried food, silverware and linen on trays and used carts to carry trays
- Totaled checks, presented to customers, and accepted payments for services
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems.
Education
High School Diploma -
DePaul College Prep
Chicago, IL05-2021
Skills
- Classroom Management
- Early Childhood Education
- Serving Diverse Communities
- Special Education Support
- Behavior Modeling
- Student and Parent Relations
- Activity Implementation
- Call Management
- Spanish Translation
- Problem-Solving
Timeline
Teacher's Assistant
Goddard School
03.2023 - Current
TODDLER TEACHER
KinderCare Learning Center
12.2022 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
Office Max
08.2022 - 10.2022
DELI CLERK
Jewel Osco
03.2022 - 05.2022
CUSTOMER SERVICE REPRESENTATIVE
Dominos Pizza
06.2021 - 09.2021
POOLSIDE SERVER
Skokie Country Club
05.2019 - 08.2019
High School Diploma -
DePaul College Prep