LIZBETH BENITEZ
San Marcos,TX
Summary
Highly analytical and effective communicator with exceptional teamwork skills. Proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and unwavering commitment to continuous learning and growth, ready to make a significant impact in any organization.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Twin Peaks
10.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Sales Associate
Impossible Kicks
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Answered customer questions about sizing, accessories, and merchandise care
- Engaged with customers to build rapport and loyalty
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Delivery Driver
Tiff's Treats
04.2021 - 08.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Rotated through series of different stations based on team needs
Human Resources Administrator
Samsung Austin Semiconductor
05.2021 - 08.2021
- Regularly updated HR databases to reflect employee information, changes in benefits and other details
- Built and developed lasting relationships with employees, peers, upper management and outside vendors
- Updated HR database with new employee information, changes in benefits, and other details
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
Crew Team Member
Raising Cane's Chicken Fingers
04.2019 - 08.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted Raising Cane's by coaching and training new employees
Education
Bachelor of Science - Fashion Merchandising, Business Administrations
Texas State University
San Marcos, TX12-2024
High School Diploma -
Hutto High School
Hutto, TX05.2020
Skills
- Detailed oriented
- Problem solver
- Team building
- Time Management
- Customer Service
- Microsoft Office
- Multitasking Strengths
- Merchandise Display
- Excellent People Skills
- Sales and Marketing
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
Twin Peaks
10.2023 - Current
Sales Associate
Impossible Kicks
08.2022 - Current
Human Resources Administrator
Samsung Austin Semiconductor
05.2021 - 08.2021
Delivery Driver
Tiff's Treats
04.2021 - 08.2022
Crew Team Member
Raising Cane's Chicken Fingers
04.2019 - 08.2019
High School Diploma -
Hutto High School
Bachelor of Science - Fashion Merchandising, Business Administrations
Texas State University
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