Dynamic and adaptable professional with a proven track record at Hart Public Schools, enhancing classroom management and student engagement. Excelled in roles requiring attention to detail and leadership, including quality control and patient care. Skilled in documentation and bilingual communication, significantly improving operational efficiency and client satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Phlebotomy Technician
Trinity Health
Shelby
02.2025 - Current
Collected blood samples using established protocols and techniques.
Prepared and labeled specimens for laboratory analysis and transport.
Maintained cleanliness and organization of phlebotomy area and equipment.
Ensured compliance with safety guidelines and infection control standards.
Documented patient information accurately on EPIC health records system.
Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Work with different varieties of insurance
Educated patients regarding the procedure and answered any questions they had.
Paraprofessional
Hart Public Schools
Hart
04.2024 - 02.2025
Oversaw students in classroom and common areas to monitor, enforce rules, and support the lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Assisted in the development and implementation of individualized education plans (IEPs) for students with special needs.
Provided one-on-one support to students with learning disabilities, helping them improve academic performance and confidence.
Facilitated small group activities to reinforce lesson content and promote student engagement.
Maintained accurate records of student progress, behavior, and IEP goals, ensuring compliance with regulations.
Participated in team meetings to discuss student progress, share insights, and contribute to educational planning.
Provided emotional support for students experiencing challenges at home or school through active listening and empathy.
Appointment Coordinator
Hart Lake Family Dentistry
Hart
06.2023 - 06.2023
Directed telephone calls to appropriate parties.
Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
Collaborated with insurance companies to verify coverage and obtain pre-authorization for procedures when required.
Assisted patients with completing necessary paperwork and forms prior to their appointment.
Ensured that all necessary documentation was completed accurately and filed appropriately following protocols.
Maintained strict confidentiality of patient information in compliance with HIPAA regulations at all times.
Certified Nursing Assistant
Oceana County Medical Care Facility
Hart
09.2020 - 03.2021
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Documented patient information accurately in electronic health records to ensure continuity of care.
Responded promptly to call lights and request for assistance from residents, providing compassionate support at all times.
Followed infection control protocols to prevent the spread of diseases within the healthcare facility.
Reported any changes and abnormalities to the charge nurse.
Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques.
Demonstrated excellent communication skills when interacting with patients' families.
Closely monitored fluid intake/output.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Production Worker
Michigan Freeze Pack
Hart
04.2020 - 10.2020
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Collaborated with team members to meet daily production targets and deadlines.
Trained new employees on proper operation of machinery and safety protocols.
Contributed to QC efforts by conducting visual inspections of finished products for defects or inconsistencies.
Collaborated with supervisors to identify areas for skill improvement.
Quality Control Technician
Peterson Farms
Shelby
06.2019 - 09.2019
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Collaborated with team members to meet daily production targets and deadlines.
Trained new employees on proper operation of machinery and safety protocols.
Contributed to QC efforts by conducting visual inspections of finished products for defects or inconsistencies.
Collaborated with supervisors to identify areas for skill improvement.
Education
Associate of Applied Science - Nursing
West Shore Community College
Ludington, MI
07.2026 - 07.2026
High School Diploma -
Shelby High School
Shelby
Skills
Calm and patient demeanor
Classroom support
CPR and first aid
Computer skills
Documentation
Medical Terminology
Bilingual
Adaptability
Attention to detail
Leadership
Patient care
Team collaboration
Volunteer Experience
Youth Group Counselor, Assisted and lead local youth church groups.
Pride Day, Local clean up day/community development for Shelby and New Era areas.
SAFE Program, Tutorship opportunities for students needing academic resources/assistance.
SAHM Club, Assisted Medical offices/clinic for various tasks.
Languages
Youth Group Counselor, Assisted and lead local youth church groups.
Pride Day, Local clean up day/community development for Shelby and New Era areas.
SAFE Program, Tutorship opportunities for students needing academic resources/assistance.
SAHM Club, Assisted Medical offices/clinic for various tasks.