Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lizbeth Castillo Diaz

Manassas,VA

Summary

Organized Clerk with background in managing clerical tasks ranging from record keeping to office management. Known for precision in handling correspondence, coordinating documents and organizing office systems. Strengths include problem-solving skills, strong multitasking abilities, and proficient communication. Significant contribution made in streamlining processes and enhancing efficiency of work-flow in previous roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashiering clerk

Virginia Hospital Center
02.2020 - Current
  • Worked as a mail clerk for VHC
  • Scanned EOB's, credit card payments and checks from patients and insurance companies, upload them into the system and created a batch for the payment to be posted into the right account
  • Scanned insurance correspondence, denials, approvals, insurance cards, refunds and overpayment requests
  • Got promoted to Cash Management Representative
  • Currently working posting credit card payments and checks into the right patient's account
  • Work distributing the money, applying copays, deductibles and managing patients accounts.

Therapist

BreakThru Autism Service
12.2023 - 08.2024

Therapist

Attain, ABA
03.2023 - 12.2023
  • Provide direct client care 1:1 and group settings utilizing a combination of intense teaching and natural environment training arrangements
  • Collected, recorded and summarized data on observable client behavior
  • Follow prescribed behavioral skill acquisition and behavior reduction protocols.

Representative

Superior Unlimited Construction LLC
02.2018 - 12.2020
  • Answered customer questions and addressed problems and complaints
  • Ensured effective customer communication to maintain customer satisfaction and customer loyalty
  • Prepared work contracts, invoices and work estimates
  • Worked part-time.

Sales Associate

Bull Run Harley Davidson
04.2018 - 12.2018
  • Answered incoming phone calls to provide information about products, services, store hours, promotions, etc
  • Maintained knowledge of current promotions, assisted customers with payments, store policies, etc
  • Worked on inventory, helped customers with the appropriate riding gear
  • Provide the best customer service.

Screen Printer

Sans Screen print
06.2017 - 12.2017
  • Maintained an inventory of supplies
  • Maintained a clean and organized workshop environment
  • Operated screen-printing machines
  • Assist other print shop staff with printing, binding and distribution of materials.

Education

High school diploma -

Stonewall Jackson High School
01.2018

Skills

  • Fluent in English and Spanish
  • Translating skills
  • Experienced in credit card, check payments
  • Experience using EPIC
  • Experience with medical records, confidential files
  • Database entry
  • Peer relationships
  • Processing mail
  • Cash Management
  • Medical Coding CPC training ( working on getting certified)
  • CompTIA Security Cerification course SY0-701

Languages

Spanish
Professional

Certification

  • Healthcare Provider CPR/AED : Adult, child & infant + standard first aid (BLS)
  • Medical Coding CPC training ( working on certification)
  • CompTIA Security + Certification course
  • 40 hour RBT course

Timeline

Therapist

BreakThru Autism Service
12.2023 - 08.2024

Therapist

Attain, ABA
03.2023 - 12.2023

Cashiering clerk

Virginia Hospital Center
02.2020 - Current

Sales Associate

Bull Run Harley Davidson
04.2018 - 12.2018

Representative

Superior Unlimited Construction LLC
02.2018 - 12.2020

Screen Printer

Sans Screen print
06.2017 - 12.2017

High school diploma -

Stonewall Jackson High School

Similar Profiles

CREATE PROFILE
Lizbeth Castillo Diaz