Lizbeth Castro
Dallas,Tx
Summary
Knowledgeable RDA with strong foundation in dental assisting and proven ability to support complex procedures. Guided team in maintaining high standards of patient care and implemented infection control protocols. Demonstrated expertise in patient communication and administrative efficiency. I aim to contribute to the success of the company i work for by providing strategic insight, adaptability and a out-come oriented attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Registered Dental Assistant
Rodeo Dental & Orthodontics
08.2019 - Current
- I cross train between the following specialties: Endodontics, orthodontics, Oral Surgery and General Practices.
- Create employee schedules
- Follow up with patient post OP appointments
- Organize patient feedback from Google, Yelp and Facebook.
- Assist Doctors in their specialties.
- Train assistants with work requirements and expectations.
- Handle patient escalation calls and in the office.
- See up to 30 patients per day for same day general treatment and orthodontic visits.
- Sterile Tech.
- Assisted with Front desk and TC Duties (Treatment planned orthodontic contracts for patients as well as general and oral surgery treatments.)
Travel Orthodontic Dental Assistant
Rodeo Dental and Orthodontics
09.2021 - 02.2023
- I cross train between the following specialties: Endodontics, orthodontics, Oral Surgery and General Practices.
- Create employee schedules
- Follow up with patient post OP appointments
- Organize patient feedback from Google, Yelp and Facebook.
- Assist Doctors in their specialties.
- Train assistants with work requirements and expectations.
- Handle patient escalation calls and in the office.
- See up to 30 patients per day for same day general treatment and orthodontic visits.
- Sterile Tech.
- Assisted with Front desk and TC Duties (Treatment planned orthodontic contracts for patients as well as general and oral surgery treatments.)
Front Desk Agent
Marriott Quorum Hotel
08.2016 - 08.2019
- I learned to communicate with and for guests, while assisting with training and managing various tasks in different environments.
- Greeted guests at check-in and check-out tasks.
- Managed online and phone reservations.
- Verified guest payment methods.
- Liaised with housekeeping team to assure cleaned, fully furnished, and accommodated guest requests
- Blocked rooms for special groups and airline crews
Dental Assistant
Brilliant Dental
02.2018 - 02.2019
- I efficiently managed 15 patients per day through proposed dental benefits and arranged patient treatment plans.
- Assisted with patient x-rays
- Helped with front desk schedules
- Assisted in treatments RCT, Fillings, Cleanings.
- Sterile tech.
Education
High School Diploma -
Concorde Career College
01.2018
High School Diploma -
Lake Highlands High School
06.2017
Skills
- Google applications familiarity
- Swift learner
- Time managment
- Local anesthetic proficiency
- Orthodontic treatment assistance
- Team collaboration
- HIPAA compliance
- Dental radiography
- Dental software proficiency
- Infection control proficiency
- Sterilization techniques
- Staff training and development
- Pediatric dental care
- OSHA regulations
- Multitasking Abilities
Certification
- Certified Dental Assistant
- RDA - Registered Dental Assistant
- Nitrous certified.
- CPR certified.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Travel Orthodontic Dental Assistant
Rodeo Dental and Orthodontics
09.2021 - 02.2023
Lead Registered Dental Assistant
Rodeo Dental & Orthodontics
08.2019 - Current
Dental Assistant
Brilliant Dental
02.2018 - 02.2019
Front Desk Agent
Marriott Quorum Hotel
08.2016 - 08.2019
High School Diploma -
Concorde Career College
High School Diploma -
Lake Highlands High School
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