Lizbeth Stith
Glendale
Summary
Client service professional with demonstrated ability to enhance client satisfaction and drive results. Skilled in managing client relationships, coordinating service delivery, and resolving issues efficiently. Strong collaborator, adaptable to changing needs, and reliable in team environments. Known for excellent communication, problem-solving, and organizational skills.
Overview
4
4
years of professional experience
Work History
Event Coordiantor
Busy With Izzy
09.2023 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Brainstormed and implemented creative event concepts and themes.
Client Service Coordinator
Center For Social Dynamics
05.2023 - Current
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Acted as an advocate for both the company''s interests as well as those of clients, ensuring that all parties'' needs were met in a mutually beneficial manner.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Liaised between internal departments to expedite resolution of complex cases requiring input from multiple stakeholders.
- Adapted quickly to changes in company policies and procedures, ensuring continued adherence to best practices and compliance requirements.
Executive Administrative Assistant
Family Model Behavior Therapy
04.2021 - 04.2023
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Education
No Degree -
Los Angeles Mission College
Sylmar, CA01-2027
Skills
- Event planning
- Project management
- Scheduling
- Time management
- Guest relations
- Special events planning
- Social media marketing
Languages
Spanish
Native or Bilingual
Timeline
Event Coordiantor
Busy With Izzy
09.2023 - Current
Client Service Coordinator
Center For Social Dynamics
05.2023 - Current
Executive Administrative Assistant
Family Model Behavior Therapy
04.2021 - 04.2023
No Degree -
Los Angeles Mission College
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