Lizbeth Fernandez
Mesquite,TX
Summary
With desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Leasing Assistant
Rpm
Dallas , TX
01.2024 - Current
- Marketing and Property Promotion:Showing available units, highlighting property features, and conducting property tours.
- Tenant Screening and Application:Processing rental applications, conducting background and credit checks, and verifying applicant information.
- Lease Agreement Management:Preparing and executing lease documents, ensuring compliance with property standards and regulations.
- Financial Transactions:Collecting application fees, security deposits, and rent payments.
- Tenant Communication and Support:Addressing tenant inquiries, resolving complaints, and maintaining positive tenant relationships.
- Property Maintenance Coordination:Assisting with necessary property maintenance and repairs.
- Lease Renewals and Negotiation:Communicating with tenants regarding lease renewals and potential changes to rental agreements.
- Staying Informed:Keeping up-to-date on market trends, competitor analysis, and local regulations
- Conducted property tours and showcased unit features to effectively promote available
Leasing Agent
ASAP
Dallas, TX
12.2023 - Current
- Advertised available properties through various outlets such as newspapers and online listings sites.
- Reviewed and approved work orders for accuracy and completeness.
Once Upon a Child
Retail Management
Mesquite, TX
05.2020 - 12.2023
- Greeted customers and provided information for the resell buying process, and engaging customer with the sales that we have or we would have.
- Operated cash registers to process customer orders accurately and efficiently.
- Work with 2800+ dollars per day ensuring correct change is dispensed. Responsible for daily deposits and registers balances, opening and closing registers.
- Sorting the their items and picking the clothing and equipment that is up to our buying standards. Guarantee the customer received the best value for their articles.
- Team lead, know how to managed a team and have organization in the work area and a clean shopping area for customers.
- Hiring manager, reviewing applications and fill in opening positions
- Conducted weekly training sessions for new sales associates.
- Monitored daily performance of team members and provided feedback.
- Created reports on customer service, sales activities, and inventory levels.
- Supervised staff in the daily operations of the store.
- Provided technical support to customers when needed.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
- Resolved customer complaints regarding sales and service.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX06.2021
Associate of Science -
Eastfield College
Mesquite, TXSkills
- Resolving Complaints
- Cash Handling
- Inventory Management
- Sales Team Leadership
- Employee Terminations
- Sales Team Training
- Staff Management
- Bilingual in Spanish
Certification
Certification for basic leasing & Fair Housing Class for the apartment industry
Timeline
Leasing Assistant
Rpm
01.2024 - Current
Leasing Agent
ASAP
12.2023 - Current
Once Upon a Child
Retail Management
05.2020 - 12.2023
High School Diploma -
North Mesquite High School
Associate of Science -
Eastfield College