Lizbeth Gamez
Ft. Pierce,FL
Summary
A strong, dynamic, and intelligent individual who constantly meets and exceeds expectations! Fast paced, dedicated worker, and open to new opportunities and growth! Dedicated team player with demonstrated training and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Server Assistant
Mi Pueblo Food Truck
02.2022 - 12.2023
- Trained new staff members on company policies and procedures.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Service Detailer and Marketing Specialist
FleetWash
02.2019 - 03.2022
- Wash or otherwise clean agricultural & commercial trucks & equipment. Use water, cleaning agents, pressure washers, scrubbers, brushes, cloths and hoses. Cleaning valves, interior and exterior of hoses and pipes, hose trays, ladders, platform for hatches, on semi-trailer trucks, RVs and other vehicles.
- Ability to answer a high volume of calls and/or emails daily
- Create innovative marketing campaigns depending on robust data and present the recommendations to management
- Establish and maintain relationships with new and existing clients through networking and prospecting
- Help in outbound and inbound marketing activities by displaying expertise in certain areas such as events planning, advertising, optimization, and content development.
Customer Service Associate
United Wealth Education
02.2016 - 12.2019
- Accurately reviews collections on customer profiles, identified, and resolved any issues
- Established personal connections with customers, exceeding customer service expectations
- Built rapport with clients by providing quality customer service and problem-solving and wealth-building services to help people achieve financial wellness
- Handled customer inquiries, answered questions, adjusted wills and living trusts to medical and financial powers of attorney
- Kept accuracy of all interactions, including customer names, addresses, phone numbers, credit card information and savings goal.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Business Administration -
Indian River State College
Ft. Pierce, FL05.2024
Skills
- Ingredient Preparation
- Staff Leadership
- Portioning
Certification
Certified Phlebotomy Technician
Languages
English
Spanish
Timeline
Food Server Assistant
Mi Pueblo Food Truck
02.2022 - 12.2023
Service Detailer and Marketing Specialist
FleetWash
02.2019 - 03.2022
Customer Service Associate
United Wealth Education
02.2016 - 12.2019
Business Administration -
Indian River State College
Certified Phlebotomy Technician
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