Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizbeth Garcia

Winchester,CA

Summary

Compassionate customer service professional with expertise and deep passion for helping customers. Bringing over 5+years of successful customer service experience. Organized, efficient and driven individual looking forward to grow this experience with a new career.

Overview

6
6
years of professional experience

Work History

Security Officer

Allied Universal Security
San Diego, CA
06.2022 - Current
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Operated communication systems between officers stationed throughout the facility.
  • Maintained accurate logs of all security related activities.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.

Sales Associate

Ross Stores Inc.
San Diego
04.2018 - 09.2022
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Manufacturing Operator

Dexcom
San Diego, CA
12.2020 - 06.2021
  • Inspected finished products for defects or deviations from specifications before packaging them for shipment.
  • Assembled products efficiently on the assembly line, according to production schedules.
  • Operated various machines to ensure smooth and accurate production processes.

Call Center Representative

Planned Parenthood
San Diego
02.2019 - 09.2019
  • Maintained professional phone etiquette while assisting patients with inquiries and appointment scheduling
  • Verifying insurance coverage of patients
  • Utilizing multitasking abilities to handle multiple phone calls, scheduling appointments or transferring calls to correct department
  • Discuss services information with patients.

Education

Certification - Medical Office

United Education Institute
Chula Vista, CA
11.2018

High School Diploma -

Sweetwater High School
National City, CA
06.2015

Skills

  • Call control skills
  • Providing customer support
  • Payment processing
  • Active Listening
  • Bilingual
  • Scheduling

Timeline

Security Officer

Allied Universal Security
06.2022 - Current

Manufacturing Operator

Dexcom
12.2020 - 06.2021

Call Center Representative

Planned Parenthood
02.2019 - 09.2019

Sales Associate

Ross Stores Inc.
04.2018 - 09.2022

Certification - Medical Office

United Education Institute

High School Diploma -

Sweetwater High School
Lizbeth Garcia