Motivated student working toward a bachelor's in finance. Possess experience in customer service. Proven success working within fast-paced, collaborative settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen help
Panda Express
10.2023 - Current
Processed customer orders and accurately handled payment transactions.
Cleaned and organized kitchen stations to promote team efficiency.
Collaborated with team members to ensure smooth workflow during peak hours.
Enhanced kitchen efficiency by maintaining clean and organized workstations.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assisted customers with Spanish-language inquiries in a timely and professional manner.
Bar Tender
Barbarita's Restaurant Bar
01.2023 - 08.2024
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Lifeguard
Lucy Park Swimming Pool
08.2022 - 05.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Finance
University of North Texas
Denton, TX
05.2026
Skills
Customer Service
Bilingual
Microsoft Word
Excel
Customer Relations
Data Entry
Local, state, and federal tax returns
Food handling
Certification
Notary Public, 01/24, Commissioned Notary Public in the State of Texas, skilled in notarizing legal documents and ensuring compliance with state laws.
Active Tax Preparer, 01/24, Active IRS-Certified Tax Preparer with a proven track record of accurately preparing and filing individual tax returns.
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express