Lizbeth Herrera

• Successful worked in a group and kept a positive working environment
• Experience in providing exceptional customer service to customers.
• Opened and closed the store by myself, and I handled all the cash at the register.
• Developed an efficient system for quickly and accurately preparing drinks and food items for customers.
• Skilled in cash handling and performing cash register functions.

• Completed tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in person to provide information.
• Managed daily data entry and kept information accurate and up-to-date.
• •Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Operated cash register for cash, check, and credit card transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

•Ensured compliance with company policies and procedures while processing transactions efficiently.

• Demonstrated strong multitasking skills by handling telephone calls while attending to in-person guest needs.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while remaining calm.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Contributed to the team by supporting coworkers during rush hours or when understaffed.