Lizbeth Hurtado
St.louis,MO
Summary
Adept at managing office operations and enhancing team productivity, I excelled at Casa Juarez Mexican Town by implementing effective organizational and time management strategies. My background in customer service and office administration, coupled with a strong work ethic, drove significant improvements in client satisfaction and operational efficiency. proactive approach to problem-solving, eager to learn, and thrive in a fast-paced business office setting. Having an understanding of office administration principles and basic accounting practices, with skills in communication and coordination. Ready to use and develop skills in administrative support and financial management
Overview
5
5
years of professional experience
Work History
Office Manager
Casa Juarez Mexican Town
02.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipment.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Updated reports, managed accounts, and generated reports for the company database.
Host/Server
Casa Juarez Mexican Town
08.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Packer
Amazon
01.2020 - 07.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
High School Diploma -
Hazelwood Central High School
Hazelwood, MO05-2019
Skills
- Customer service
- Team collaboration
- Strong work ethic
- Office management
- Multitasking proficiency
- Exceptional customer service
- Organizational skills
- Effective time management
- Cash handling
- Office administration
- Data entry
- Billing
- POS software
Timeline
Office Manager
Casa Juarez Mexican Town
02.2022 - Current
Host/Server
Casa Juarez Mexican Town
08.2021 - 02.2022
Packer
Amazon
01.2020 - 07.2021
High School Diploma -
Hazelwood Central High School
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