Lizbeth Irigoyen
Phoenix,AZ
Summary
Dedicated and compassionate Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
9
9
years of professional experience
Work History
Medical Assistant Urgent Care
Evernorth Care
Peoria, AZ
12.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Administered medications under physician's supervision.
Medical Assistant Radiation Oncology
Loma Linda Medical Center
Loma Linda, CA
02.2022 - 11.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Handled general office duties to support administrative staff during peak hours.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Handled departments outside medical records requests.
Medical Assistant Pain Management
Arrowhead Orthopaedics
Redlands, CA
01.2015 - 09.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with EKGs as needed prior to surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Education
Medical Assistant - Medical Assisting
Career College of America
San Bernardino, CA04.2011
Crafton Hills College
Yucaipa, CASkills
- HIPAA Compliance
- Indirect Patient Care
- Procedure Assistance
- Fluent in English / Spanish
- Patient Flow Management
- Medical Terminology
- Patient Scheduling
- Data Entry
- Patient-Focused Care
- Quick Problem Solver
- Advanced Anatomy Knowledge
- Medical Procedures
- Media Preparation
- CPR
- Patient Management
- Reliable Transportation
- Stocking Supplies
- Complex Problem-Solving
- Adaptable
- Compassionate
- Able to Lift 50 Pounds
- Calm and Level-Headed Under Duress
- Electronic Medical Records
References
References available upon request.
Timeline
Medical Assistant Urgent Care
Evernorth Care
12.2023 - Current
Medical Assistant Radiation Oncology
Loma Linda Medical Center
02.2022 - 11.2023
Medical Assistant Pain Management
Arrowhead Orthopaedics
01.2015 - 09.2020
Medical Assistant - Medical Assisting
Career College of America
Crafton Hills College