LIZBETH LUNA
Brighton,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Club Pet Resorts
Aurora, CO
11.2023 - 11.2024
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Sorted incoming mail and directed to correct personnel each day.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
Doggie Daycare Lead
Club Pet Resorts
Aurora, CO
12.2022 - 11.2024
- Communicated regularly with pet owners regarding updates on their pet's progress while attending doggie daycare.
- Handled emergency situations calmly, taking necessary actions as per owner instructions or best practices.
- Monitored food and water levels throughout the facility, ensuring that all pets had adequate access at all times.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Enforced rules and regulations set by local government agencies related to animal care standards.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained positive working relationship with fellow staff and management.
Kennel Technician
Club Pet Resorts
Aurora, CO
07.2022 - 11.2024
Cleaning Crew Member
TTC Cleaning
Boulder, CO
11.2019 - 11.2020
- Completed routine maintenance checks, notifying management of needed repairs.
- Disposed of trash in proper receptacles.
- Cleaned up work areas, disposed of trash, and swept floors.
Education
High School Diploma -
Vantage Point
Northglenn, CO05-2020
Skills
- Time management
- Problem solving
- Customer service
- Animal behavior
- Client communication
- multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist
Club Pet Resorts
11.2023 - 11.2024
Doggie Daycare Lead
Club Pet Resorts
12.2022 - 11.2024
Kennel Technician
Club Pet Resorts
07.2022 - 11.2024
Cleaning Crew Member
TTC Cleaning
11.2019 - 11.2020
High School Diploma -
Vantage Point
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