Lizbeth Marine
Elizabeth,NJ
Summary
Results-oriented professional with a diverse background in operations management, customer service, and team leadership. Proven ability to optimize processes, foster growth, and ensure compliance with industry standards. Seeking opportunities to leverage expertise and contribute to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Coordinator
RPM Warehouse & Transportation
Edison, NJ
04.2022 - Current
- Manage warehouse operations, overseeing merchandise receipts, returns, and shipments to ensure accurate customer distribution.
- Collaborate with cross-functional teams to streamline picking, packing, and shipping processes, enhancing overall efficiency.
- Conduct cycle counts and meticulous data entry to maintain precise inventory records and verify documentation.
- Create and implement inventory reports for clients, optimizing commodity management, and supporting project planning.
Restaurant General Manager
El Tipico Restaurant
Elizabeth, NJ
09.2016 - 05.2023
- Analyzed weekly sales data to develop actionable strategies, resulting in annual sales exceeding targets by 11%.
- Recruited and mentored a diverse team of over 20 staff members, enhancing customer service and operational competencies.
- Conducted comprehensive training programs on operational protocols, food and beverage knowledge, and health and safety practices.
- Ensured strict adherence to company policies and food safety regulations, maintaining a compliant and consistent dining environment.
Head Hostess
Deal Lake Bar + CO
Allenhurst, NJ
08.2019 - 05.2021
- Managed reservations and seating for over 200 customers nightly, optimizing server coverage to ensure efficient dining service.
- Delivered exceptional customer service, achieving a satisfaction rate of over 90% through effective communication and informed menu recommendations.
- Contributed to menu promotions that resulted in an 18% increase in customer selections and a 10% boost in monthly sales revenue.
Education
Bachelor of Science - Business Administration And Management
Monmouth University
West Long Branch, NJ05-2021
Skills
- Customer Relationship Management
- Operations Management
- Compliance Management
- Customer Invoicing
Certification
- Certified Weighmaster - New Jersey Attorney General's Office. Nov 2023
- SERV Safe Food Protection Manager certification June 2021
Timeline
Operations Coordinator
RPM Warehouse & Transportation
04.2022 - Current
Head Hostess
Deal Lake Bar + CO
08.2019 - 05.2021
Restaurant General Manager
El Tipico Restaurant
09.2016 - 05.2023
Bachelor of Science - Business Administration And Management
Monmouth University
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