Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizbeth Marrero

Miami,FL

Summary

Dynamic Agile Project Manager at Grafton Furniture, skilled in process improvement and team leadership. Expert in QuickBooks and data analysis, I successfully optimized client assignments, enhancing customer satisfaction and operational efficiency. My proactive communication and multitasking abilities fostered collaboration, driving projects to meet tight deadlines while maintaining high service standards.

Overview

4
4
years of professional experience

Work History

Agile Project Manager

Grafton Furniture
Miami, FL
03.2021 - Current
  • Analyzed client orders and deadlines to allocate driving personnel efficiently.
  • Managed essential paperwork for client shipments, ensuring accuracy and compliance.
  • Relayed information regarding estimated arrival times and delays between clients and recipients.
  • Collaborated with production teams to coordinate internal product movements effectively.
  • Directed team activities by establishing task priorities, and providing guidance.
  • Evaluated incoming requests to optimize client assignments according to business demands.
  • Promoted customer satisfaction by resolving issues with knowledgeable service.
  • Maintained efficient communication systems with internal and external customers.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

PMP Certification

PMI Management Institute
Davie, FL
09-2024

High School Diploma -

South Dade Senior High School
Homestead, FL
06.2003

Skills

  • Proficient in QuickBooks, Microsoft Excel, and Mondaycom
  • Process improvement
  • Risk management
  • Financial management
  • Data analysis
  • Team collaboration
  • Communication skills
  • Attention to detail
  • Self-Directed
  • Multitasking
  • Verbal communication
  • MS office
  • Team leadership
  • Overseeing the production process

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Agile Project Manager

Grafton Furniture
03.2021 - Current

High School Diploma -

South Dade Senior High School

PMP Certification

PMI Management Institute

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Lizbeth Marrero