Lizbeth Montes
Houston,TX
Summary
Efficient billing professional with 2 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Billing Specialist
Centric Fiber
12.2022 - Current
- Provided excellent customer service, developing and maintaining client relationships.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Prepared and submitted monthly billing reports to management for financial overview.
- Collaborated with accounting to resolve disputes.
- Audited and corrected billing and posting documents for accuracy.
- Utilized various software programs to process customer payments.
Administrative Data Entry Processor
Drive Away Autos
11.2021 - 12.2022
- Daily data entry of customer information into Excel and distribute report to sales team and management
- Processed all customer financial documents when customer purchases vehicle
- Utilized Microsoft Outlook and Excel daily to successfully complete my job
- Reviewed documents to ensure all numbers align with the information provided by our sales team
- Filed legal and financial documents (physical and electronic)
- Other office administrative duties as assigned.
Data Entry Specialist
Davaco Inc.
07.2020 - 09.2021
- Register new customers in our company system
- Review and correct information on customer accounts
- Input individual QR codes for customer access
- Very detail-oriented position
- Ensured all information in the system matches the customer accounts.
Insurance Agent
Allstate
01.2018 - 07.2020
- Answered incoming calls
- Handled questions regarding servicing and endorsements
- Received payments from customers
- Prepared high-volume paperwork
- Multi-tasked between many tasks assigned to me.
Education
High school Diploma -
Eisenhower High School
Houston, TX06.2017
Skills
- Excellent time-management skills and the ability to prioritize tasks effectively
- Bilingual in Spanish/English
- Emphasis on organization and quality
- Skilled in document management
- Billing systems and software
- Strong knowledge of Microsoft Excel
- Excellent analytical skills, able to research and resolve issues quickly and independently
- Customer Account Management
- Audit Procedures
- Billing and Invoicing
- Financial records and reporting
- Strong attention to detail and accuracy
Certification
Property and Casualty License
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Billing Specialist
Centric Fiber
12.2022 - Current
Administrative Data Entry Processor
Drive Away Autos
11.2021 - 12.2022
Data Entry Specialist
Davaco Inc.
07.2020 - 09.2021
Insurance Agent
Allstate
01.2018 - 07.2020
High school Diploma -
Eisenhower High School
Similar Profiles
CHRIS BURTONCHRIS BURTON
VP of Operation at Centric FiberVP of Operation at Centric Fiber
NOAH WOELFELNOAH WOELFEL
Fiber Technician, Installer, Trainer, Supervisor at Centric FiberFiber Technician, Installer, Trainer, Supervisor at Centric Fiber
Maria LeivaMaria Leiva
Customer Service Specialist / Dispatcher at Centric Fiber & Universal Natural GasCustomer Service Specialist / Dispatcher at Centric Fiber & Universal Natural Gas
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard
Mikala JaramilloMikala Jaramillo
Software Engineer - Execute Trading Platform (Web Development) at JP MorganSoftware Engineer - Execute Trading Platform (Web Development) at JP Morgan