Lizbeth Montoya

• Manage the entirety of a containers lifecycle- from receipt to termination
• Interface with shippers and carriers alike to handle any complexities that may arise
• Work with the account management team to guarantee the highest levels of service are attained
• Help to guide drivers navigate a variety of issues and work with the appropriate parties through resolution
• Collect data, analyze insights, and provide recommendations for key projects aimed at
improving the Next operational team
• ATLAS Marketplace in detail and become a Subject Matter Expert, provided feedback and work with the Product Team for continuous improvement.
• Cross-departmental collaboration with the Sales, Product, Engineering, and Onboarding teams to help build a seamless experience for our customers and carrier
• Identified opportunities to improve internal processes with the goal of driving operational excellence
• Ensured consistent and accurate data by maintaining master files and updating customer records
• Managed and acted upon information across multiple platforms

• Manages Sales Support and Homebuyer information emails

• Log new homebuyer information into ProjX360/Tigerpaw systems

• Created and reviewed diagrams on Visio for each homebuyer’s low voltage options

• Reviewed Option Orders/Sales Quotes that were presented by Sales Representatives

• Responsible and report to CEO for custom jobs that require attention to detail

• Created work orders while compiling list of low voltage wiring (i.e. options, parts, and locations for new homeowners)

• Managed rough/trim forecast for scheduled paperwork that field technicians will need to wire when out in the field.

• Performed head cashier duties such as running shifts, counting down registers, and closing down the day

• Did inventory as well as stocking up the store as necessary, helped with the hiring process, and help to create new ways on how to grow sales for the business.