Lizbeth Morales
Houston,TX
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Solutions Banker position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
PLS Check Cashiers
09.2023 - 11.2024
- Assisted customers with check cashing, money transfers, and bill payments
- Managed cash flow, balanced registers, and ensured accuracy in all transactions
- Delivered personalized service by addressing customer inquiries and resolving concerns
- Maintained compliance with company policies and financial regulations
- Supported team operations in a fast-paced, customer-focused environment
Cashier/Customer Service
Walmart
04.2023 - 06.2023
- Provided excellent customer service by greeting and assisting customers
- Processed payments including cash, credit card, and other methods with accuracy
- Answered inquiries in person and over the phone, providing solutions and product information
- Balanced registers at the end of each shift and maintained a clean checkout area
Cashier
McDonald's
02.2022 - 10.2022
- Delivered prompt and friendly service at the counter and drive-thru
- Processed cash and credit card transactions, ensuring register accuracy
- Resolved customer concerns and provided information about products and promotions
- Balanced cash registers and maintained a clean, organized work area
Education
High School Diploma -
AAMA Sanchez Charter School North
215 Rittenhouse St Houston, Tx 7707605-2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Cash Handling and Register Management
- Conflict Resolution
- Payment Processing (Cash, Credit, and Digital)
- Team Collaboration and Multitasking
Timeline
Customer Service Representative
PLS Check Cashiers
09.2023 - 11.2024
Cashier/Customer Service
Walmart
04.2023 - 06.2023
Cashier
McDonald's
02.2022 - 10.2022
High School Diploma -
AAMA Sanchez Charter School North
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