Lizbeth Pantoja
Statesboro,GA
Summary
Dynamic and detail-oriented professional with a proven track record at Moon Nails and East Georgia Healthcare Center. Excelled in customer service and clinical data entry, enhancing client satisfaction and streamlining recordkeeping processes. Skilled in creating custom nail art and managing patient flow, demonstrating a unique blend of creative and organizational talents.
Overview
3
3
years of professional experience
Work History
Nail Technician
Moon Nails
06.2023 - Current
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about application and nail art designs.
- Kept tidy and organized area to comply with cleanliness standards.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
Patient Representative
East Georgia Healthcare Center
03.2022 - 04.2023
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Facilitated communication between patients and various departments and staff.
- Monitored patient flow throughout day to maintain appointment times and schedules.
Education
Associate of Arts - Accounting
Ogeechee Technical College
Statesboro, GA05-2025
High School Diploma -
Southeast Bulloch High School
Statesboro, GA05-2021
Skills
- Scheduling appointments
- Clinical data entry
- Customer service
- Recordkeeping
- Multitasking and organization
- Bilingual communication
Languages
Spanish
Native or Bilingual
Timeline
Nail Technician
Moon Nails
06.2023 - Current
Patient Representative
East Georgia Healthcare Center
03.2022 - 04.2023
Associate of Arts - Accounting
Ogeechee Technical College
High School Diploma -
Southeast Bulloch High School
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