Lizbeth Pena
Humble
Summary
To obtain a position to utilize experience and proven knowledge of skills. Eager to overcome challenges, a great team player with a strong work ethic. Previously worked with students as an enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provided instruction and guidance to students of all ages. Previously also worked in Property Management as a Leasing consultant with excellent abilities in customer service and ability to handle multiple priorities in a fast paced atmosphere.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Humble Independent School District
10.2021 - 05.2023
- Engage and motivate students in their learning and provide a positive learning experience
- Established and maintained positive relationships with students
- Adhere to school policies and procedures
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Maintained day-to-day classroom management and discipline to promote learning initiatives
- Provided instruction for students in core subject areas
Leasing Professional
Greystar Management Company
10.2018 - 09.2019
- Managed daily online leads and inquires to potential prospects
- Process applications, prepared leases, filing, data entry, general office procedures
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Attention to detail, exemplary customer service delivery
- Marketed property to local businesses through collateral, emails and phone calls
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Verified tenant incomes and other information before accepting lease applications
Leasing Professional
Lynd Company
11.2012 - 07.2013
- Answer phones, greet and present property to potential prospects
- Process applications, prepare lease contracts, filing, data entry, general office procedures
- Process Move Ins/move outs
- Attention to detail, exemplary customer service delivery.
- Performed background checks.
- Marketed property to local businesses through collateral, emails and phone calls
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Leasing Professional
Newport Asset Company
09.2009 - 06.2011
- Answer phones, greet and present property to potential prospects
- Process applications, prepare lease contracts, filing, data entry, general office procedures
- Prepare invoices, income batches
- Process Move Ins/move outs
- Attention to detail, exemplary customer service delivery.
- Marketed property to local businesses through collateral, emails and phone calls
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Waitress
Holiday Inn-Houston East
07.2008 - 12.2009
- Greet Customers
- Responsible for Taking food and beverage orders
- Handle incoming payments, make change
- Close Cashier.
Education
Bachelor of Science in Education -
University of Houston Clear Lake
Houston, TX08.2023
Associate of Arts Degree in Child Development -
San Jacinto College
Houston, TX01.2014
Diploma -
North Shore Sr. High School
Houston, TX01.2006
Skills
- Verbal and Written communication
- Classroom management
- Lesson Implementation
- Management and administrative support
- Strategic thinker
- Attention to detail
- Interpersonal skills
- Problem solving skills
Skills Profile
Customer Service, Reports & Spreadsheets, Management & Administrative Support, Ability to work in a fast-paced atmosphere, Complaint Handling, Data Entry, Bilingual English/Spanish, Word, Excel, AMSI, Blue Moon, One site
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Substitute Teacher
Humble Independent School District
10.2021 - 05.2023
Leasing Professional
Greystar Management Company
10.2018 - 09.2019
Leasing Professional
Lynd Company
11.2012 - 07.2013
Leasing Professional
Newport Asset Company
09.2009 - 06.2011
Waitress
Holiday Inn-Houston East
07.2008 - 12.2009
Bachelor of Science in Education -
University of Houston Clear Lake
Associate of Arts Degree in Child Development -
San Jacinto College
Diploma -
North Shore Sr. High School
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