Lizbeth Pensado
Joliet,IL
Summary
Experienced in customer service and sales. Skilled in building customer relationships and understanding customer needs. My communication and ability to speak Spanish, allow me to provide exceptional customer service to ensure a positive experience for every customer.
Overview
2
2
years of professional experience
Work History
Sales Associate
Delta Sonic Car Wash Systems
08.2022 - 07.2024
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Developed long-lasting client relationships by providing exceptional customer service.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Education
Diploma -
Joliet West High School
Joliet, IL05.2024
Skills
- Customer Service Experience
- Teamwork and Collaboration
- Organizational Skills
- Flexible Schedule
- Bilingual
- Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Delta Sonic Car Wash Systems
08.2022 - 07.2024
Diploma -
Joliet West High School
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