Lizbeth Perea Garcia
Rogers,AR
Summary
Professional associate with a keen eye for identifying and mitigating risks in retail settings. Adept at implementing effective security strategies and maintaining compliance with company policies. Valued team player known for adaptability and results-driven approach to problem-solving, focusing on surveillance and incident reporting. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Asset Protection Associate
Walmart
08.2022 - Current
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Contacted local authorities and apprehended shoplifters.
- Implemented loss prevention strategies to minimize shrinkage.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Conducted daily floor walks to identify potential security risks, enhancing overall store safety.
Cashier
Walmart
04.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Rogers High School
Rogers, AR Skills
- Detail-oriented
- Integrity and trustworthiness
- Customer support
- Investigation skills
- Conflict resolution
- Teamwork and collaboration
Accomplishments
Received my Seal of Biliteracy in high school in 2022
Languages
Spanish
Native or Bilingual
Timeline
Asset Protection Associate
Walmart
08.2022 - Current
Cashier
Walmart
04.2020 - 08.2022
Rogers High School