Lizbeth Ramirez Sanchez
Summary
Dynamic, detail-oriented professional with over five years of experience in the United States Air Force Reserve and a strong background in customer service within the hospitality and retail sectors. Skilled in scheduling, data management, and delivering client-focused service that ensures efficient and positive experiences for customers. Proven ability to meticulously plan and document processes while adapting swiftly to changing environments, maintaining effective communication and accuracy under pressure. Bilingual in English and Spanish, driven by a passion for serving diverse communities and fostering inclusive interactions that enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Maintenance Production Management | Plans & Scheduling
United States Air Force Reserve
12.2018 - Current
- Develop and maintain flying schedules for assigned aircraft, ensuring mission readiness and compliance with Air Force requirements.
- Utilize REMIS, G081, and GDSS systems to manage data, track flight hours, and coordinate operational schedules.
- Prepare and distribute accurate weekly and monthly schedules balancing maintenance needs with flight requirements.
- Coordinate with operations and maintenance teams to adjust schedules in real-time when mission priorities shift.
- Generate reports and track aircraft availability, ensuring leadership has reliable data for decision-making.
Host
Angus Barn
01.2022 - 01.2023
- Greeted and seated guests in a high-volume restaurant, ensuring excellent customer service.
- Managed reservations and waitlists while maintaining a welcoming atmosphere.
- Supported team members in coordinating guest flow to optimize customer satisfaction.
Cashier / Busser
Copa
01.2021 - 11.2021
- Delivered customer service in a fast-paced restaurant environment.
- Assisted in food service operations, including handling cash and maintaining a clean, organized dining space.
Cashier / Busser
Sprout Café, Museum of Life and Science
03.2018 - 04.2019
- Processed customer transactions quickly and accurately while providing friendly service.
- Maintained cleanliness and order of dining areas to ensure a positive guest experience.
- Balanced cashier and busser responsibilities during peak hours to support team efficiency.
- Maintained cleanliness and organization of the cashier area to promote operational efficiency.
- Handled cash register operations, including balancing drawers at shift end for accuracy.
- Implemented strategies to reduce wait times during busy periods, improving the customer flow experience.
Education
Bachelor of Science -
North Carolina Central University
Durham, NCHigh School Diploma - undefined
Riverside High School
Durham, NCAssociate of Applied Science - Maintenance Management
Community College of The Air Force
Maxwell AFB, ALSkills
- Bilingual: English & Spanish
- Customer Service & Communication
- Data Entry & Documentation Accuracy
- Scheduling & Time Management
- Microsoft Office REMIS G081 GDSS
- Team Collaboration & Leadership
Languages
Spanish
English
Timeline
Host
Angus Barn
01.2022 - 01.2023
Cashier / Busser
Copa
01.2021 - 11.2021
Maintenance Production Management | Plans & Scheduling
United States Air Force Reserve
12.2018 - Current
Cashier / Busser
Sprout Café, Museum of Life and Science
03.2018 - 04.2019
High School Diploma - undefined
Riverside High School
Bachelor of Science -
North Carolina Central University
Associate of Applied Science - Maintenance Management
Community College of The Air Force
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