Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic
Lizbeth Rivera

Lizbeth Rivera

Houston,TX

Summary

Bilingual and customer-oriented sales professional, with a strong history of communicating effectively with diverse individuals, and negotiating successful solutions to meet or exceed overall goals. Dedicated and hardworking, with an internal drive to deliver empathy and excellence to every client. Considered a valuable employee, with creative relationship-building skills, and outstanding customer service.

Overview

7
7
years of professional experience

Work History

Real Estate Agent

Broker
Houston, TX
07.2021 - Current
  • Coordinated appointments to show homes to prospective buyers.
  • Responded promptly to client inquiries via phone or email.
  • Developed and maintained relationships with clients to understand their needs.
  • Conducted market analysis to advise clients on property values and trends.
  • Facilitated property showings for clients, highlighting key features and benefits.
  • Utilized CRM software to track leads and manage client communications.
  • Negotiated offers on behalf of clients to secure favorable terms.
  • Prepared and reviewed contracts to ensure compliance with regulations.

Sales Agent

Alignment Healthcare
Remote
12.2023 - 12.2024
  • Assisted clients in understanding healthcare options and benefits.
  • Collaborated with team to develop effective sales strategies and presentations.
  • Managed client accounts and updated records in the CRM system.
  • Educated members on services available through Alignment Healthcare plans.
  • Built relationships with clients to enhance customer satisfaction and retention.
  • Participated in training sessions to stay current on product offerings and regulations.
  • Resolved member inquiries and issues promptly and professionally.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Property Manager

Real Property Management Alamo
San Antonio, TX
08.2022 - 09.2022
  • Managed daily operations of residential properties in diverse neighborhoods.
  • Coordinated maintenance requests and ensured timely responses from vendors.
  • Conducted property inspections to assess condition and compliance with regulations.
  • Resolved tenant disputes through effective communication and negotiation skills.
  • Maintained accurate financial records and prepared reports on property performance.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Collected monthly assessments, rental fees, deposits, and payments.

Brand Ambassador

Mission Mitsubishi
San Antonio, TX
05.2022 - 07.2022
  • Promoted brand awareness through engaging customer interactions and product demonstrations.
  • Educated customers on vehicle features, benefits, and financing options.
  • Promoted a positive company image through superior customer service experiences.
  • Collected customer feedback to improve service quality and brand perception.
  • Employed basic selling techniques to engage with customers.
  • Communicated regularly with team members regarding progress updates on projects.
  • Created content such as videos, blogs, and articles highlighting the company's offerings.
  • Assisted with creating digital advertisements for various online platforms.

Sales Associate

Salelytics
San Antonio, TX
09.2018 - 11.2021
  • Handle a high volume of inbound calls and emails on a daily basis by providing customer service, active listening, and empathy.
  • Help new members enroll in specific health programs, depending on their inquiries and eligibility.
  • Explain in detail to new members the benefits of joining different health programs.
  • Navigate through client-specific information to better assist members with their eligibility.
  • Assist members with complaints regarding their supplies and/or accounts by troubleshooting accordingly.
  • Authenticate members, and document all calls on the company's specialized programs.

Education

Real Estate License -

Champions School of Real Estate
San Antonio, TX
06.2021

Associate of Arts -

Southwest Texas Junior College
Eagle Pass, TX
12.2013

Skills

  • Proficient in English and Spanish
  • Customer service skills
  • Attentive listening
  • Critical thinking
  • Effective communication abilities
  • Organized and detail-oriented
  • Client engagement strategies
  • Tactics for negotiation
  • Lead generation
  • Sales prospecting expertise
  • Client retention

Languages

English
Native language
Spanish
Proficient (C2)
C2

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offWork from home optionPaid sick leave401k match4-day work week

Timeline

Sales Agent

Alignment Healthcare
12.2023 - 12.2024

Property Manager

Real Property Management Alamo
08.2022 - 09.2022

Brand Ambassador

Mission Mitsubishi
05.2022 - 07.2022

Real Estate Agent

Broker
07.2021 - Current

Sales Associate

Salelytics
09.2018 - 11.2021

Real Estate License -

Champions School of Real Estate

Associate of Arts -

Southwest Texas Junior College

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