Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Representative
Taxila Stone
02.2021 - Current
Expanded customer base through cold calling, networking, and relationship building.
Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Warehouse Assistant
Dana Furniture
01.2020 - 02.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Handled day-to-day shipping and receiving overseeing more than 130 package orders per day.
Sorted delivery trucks, giving them a daily schedule,
Trained new hires on the office warehouse, improving their productivity contributing towards the company goals.
Customer Service Representative
Parks Law Firm
11.2018 - 01.2020
Met customer call guidelines for service levels, handle time and productivity.
Provided excellent customer service by responding to requests, making appointments and visiting clients outside of the office.
Educated customers about payment processing, support policies and benefits.
Trained new personnel regarding company operations, policies and services.