Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Barista
Aimbridge Hospitality
Scottsdale, Arizona
11.2022 - Current
Provided excellent customer service by responding to inquiries quickly and professionally
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes
Kept up-to-date records of sales transactions using point-of-sale systems
Monitored inventory levels of supplies and restocked when necessary
Trained new baristas on company policies and procedures regarding food handling safety standards
Greeted customers and took orders for coffee drinks, food items, and other beverages
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors
Ensured all equipment was maintained in proper working order according to manufacturer's instructions
Operated cash registers to process customer payments
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
Followed safety procedures while operating machinery such as grinders and espresso machines
Organized workstations efficiently so that tasks could be completed quickly during peak hours
Labeled containers of milk for use in coffee drinks according to expiration dates
Followed health, safety and sanitation guidelines to pass state inspections
Banquet Server
Doubletree By Hilton
Mesa, ARIZONA
08.2022 - 11.2022
Replenished beverages throughout meal service as needed
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously
Provided refills on drinks as requested by customers
Provided prompt, friendly service to all guests during banquets or catered events
Served beverages and appetizers to guests in an efficient manner
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment
Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling
Server
Doubletree By Hilton
Mesa, Arizona
03.2022 - 08.2022
Performed opening and closing duties such as setting up the dining area, restocking supplies
Prepared drinks according to standard recipes
Ensured that each guest was served courteously, quickly, and efficiently
Greeted guests and provided menus
Handled money transactions accurately while following company procedures for handling cash payments
Communicated effectively with kitchen staff regarding customer allergies or special requests
Stayed informed about daily specials, new menu items, promotions
Took orders from customers accurately and in a timely manner
Provided excellent customer service to ensure satisfaction
Checked food before serving it to customers
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests