Summary
Overview
Work History
Education
Skills
Timeline
Generic

LIZBETH TORRES

Fort Worth

Summary

Analytical and customer-focused professional with 2 years of experience in data entry and 5 years in logistics and technical operations. Skilled in data validation, reporting, and process optimization, with a strong background in troubleshooting and workflow efficiency. Recognized for delivering accurate results, providing exceptional customer service, and identifying trends that support business decisions and improve productivity.

Overview

8
8
years of professional experience

Work History

Setup Analyst

Ceris
09.2023 - Current
  • Conduct detailed review of patient and provider information including service dates, bill amounts, and itemized bill details.
  • Verify accuracy of claim data before and after entry into the database.
  • Maintain HIPAA compliance across communications and documentation.
  • Process claims efficiently while upholding accuracy standards.
  • Research and gather supporting documents for claim processing.
  • Assist colleagues and management in meeting production goals.
  • Adapt to additional responsibilities, including mail handling and workflow optimization.

Logistics Manager

Elite Cellular
12.2017 - 07.2023
  • Performed quality control checks on mobile devices, ensuring data wipes and functionality met standards.
  • Processed and scanned up to 2,000 phones per day with high accuracy.
  • Maintained detailed records and inventory tracking in MS Excel.
  • Documented test results and analyzed performance data.
  • Supported paperless data entry and multi-monitor workflows.
  • Directed shipping and receiving of high-volume daily operations, ensuring accuracy and efficiency.
  • Enhanced customer satisfaction by monitoring order fulfillment and resolving issues promptly.
  • Diagnosed and resolved hardware, software, and network issues.
  • Coordinated communication between sales, production, and distribution to streamline operations.
  • Negotiated favorable terms with carriers, reducing costs while maintaining service quality.
  • Trained and supervised staff on job duties, policies, and safety procedures.

Front Desk Receptionist

Trans/Hazmat Environmental Services (Arrow Personnel)
07.2017 - 11.2017
  • Managed incoming calls, scheduled appointments, and arranged driver travel.
  • Prepared invoices, scanned/faxed documents, and maintained customer files.
  • Prepared reports and documentation using collected data.
  • Ensured accuracy of data entry through MS Excel tracking.

Education

GED -

Brookhaven College
Dallas, TX
01.2016

Skills

  • Data Entry & Validation (Excel, Word, Multi-Monitor Setup)
  • Quality Control & Compliance (HIPAA, Process Auditing)
  • Bilingual: English & Spanish
  • Research & Documentation
  • Team Collaboration & Independent Work
  • Customer Communication & Support
  • Negotiation & Sales
  • Ability to Work Under Pressure
  • Shipping and Receiving
  • Customer Service & Issue Resolution
  • Staff Training & Mentoring
  • Transportation & Dispatch Coordination
  • Warehouse & Inventory Management

Timeline

Setup Analyst

Ceris
09.2023 - Current

Logistics Manager

Elite Cellular
12.2017 - 07.2023

Front Desk Receptionist

Trans/Hazmat Environmental Services (Arrow Personnel)
07.2017 - 11.2017

GED -

Brookhaven College

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